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ccseer / Seer

Seer bug report
http://1218.io
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3.1.1 Crashing when going past an mp4 video #374

Open stotka1 opened 1 year ago

stotka1 commented 1 year ago

Using the arrow keys, it would crash after previewing an mp4 then going to the next item in the folder.

ccseer commented 1 year ago

Have you tried to update your graphical driver?

On Fri, Dec 16, 2022, 1:13 AM stotka1 @.***> wrote:

Using the arrow keys, it would crash after previewing an mp4 then going to the next item in the folder.

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ccseer commented 1 year ago

Hi

would you please follow the instruction here: http://1218.io/seer/user-ini.html Set the log under media to Ture. Then preview a mp4 to crash again, and send me the Seer_mdk.log file?

stotka1 commented 1 year ago

I cannot find the user.ini Where is it located?

ccseer commented 1 year ago

image

stotka1 commented 1 year ago

ok, now where is the Log file?

ccseer commented 1 year ago
  1. open Explorer,
  2. paste %TEMP%/Seer, enter
  3. there should be two log files if you enabled log under media
stotka1 commented 1 year ago

seer_mdk.log Here you go

ccseer commented 1 year ago

Hi, you can try to set the decoders to "MFT:d3d=11", D3D11, DXVA, CUDA, FFmpeg, dav1d then see if it crashes again.

stotka1 commented 1 year ago

Still crashes

ccseer commented 1 year ago

all mp4 files, right? not a specific file

stotka1 commented 1 year ago

Yeah, multiple different mp4 files

ccseer commented 1 year ago

sorry about it. I will let you know asap when I have a solution.

stotka1 commented 1 year ago

Sure, no problem.

ccseer commented 1 year ago

Hi can you try to set the decoders to FFmpeg

It would be rendering video without GPU. I believe it's related to your graphic card or graphic driver. Have you tried to update the graphic driver? Alao what graphic card are you using, NVIDIA or Amd?

stotka1 commented 1 year ago

Set to just FFmpeg and it works now. Thanks

ccseer commented 1 year ago

The bug might have been fixed, would you please help test it?

ccseer commented 1 year ago

Hi, is it still crash in Seer-3.2.0?

The value has been restored.

stotka1 commented 1 year ago

Sorry, I was away from my PC for some time. The crash is happening again with the new update

ccseer commented 1 month ago

3.2.3 has been released , can you try again ?

stotka1 commented 1 month ago

Hello,

Seems like its working properly now. Thank you! Regards, Miroslav Misic Concept Designer http://www.artstation.com/stotka

ccseer commented 1 month ago

@stotka1 ty for letting me know

ccseer commented 1 month ago

wait, did you rollback the value in user.ini then restart the program? @stotka1

stotka1 commented 1 month ago

Nope, just installed update

Miroslav Misic Concept Designer http://www.artstation.com/stotka

stotka1 commented 1 month ago

Reset the value and its working. Thanks