"Request Timeout" / "Service Unavailable" message

[GoogleCodeExporter]

I am using Siphon 2.1.0 on an iPhone 3g running OS v3.0.  I am trying to use 
this softphone with my Gizmo SIP account over WIFI.  I am getting the error 
messages "Request Timeout" / "Service Unavailable."  I am able to receive 
calls using other apps such as Fring.  

Can anyone offer me some help?

Settings used:
username: 10+1 Gizmo SIP number
password: ********
proxy:    proxy01.sipphone.com

Original issue reported on code.google.com by mjoshwat...@gmail.com on 26 Sep 2009 at 7:00

[GoogleCodeExporter]

I got the same message "Request Timeout". Using 'Callcentric' with Siphon.
After re-starting Siphon, it connected.

Original comment by mindhunt...@gmail.com on 29 Sep 2009 at 1:49

[GoogleCodeExporter]

Check the issue 270: http://code.google.com/p/siphon/issues/detail?id=270
You need to set the STUN server and maybe NAT. I posted there what I tried. Let 
us 
know if it helps.

Original comment by aleksand...@gmail.com on 30 Oct 2009 at 4:39

[GoogleCodeExporter]

The behavior is very similar to others:

- Trying to register
- Getting "Service Unavailable."
- Final message "Request Timeout"

I've worked on version 2.0.1 running local calls when connected to Broadsoft 
server.
After an upgrade to 2.1.0 seems that something changed in sip registration 
process.
I've captured the registration and came to conclusion that getting 401 SIP 
response 
(Unauthorized), doesn't cause Siphon to send the registration again with 
authentication details.
Authentication credentials were checked using other soft-phone application - 
Bria, 
and worked fine.

Detailed Siphon debugging log file attached to my post.

iPhone info:
Model: 3G
Version: 3.1.2
Model: MB489CZ

Note that I had to mask the IP of registration server from security reasons.

Ilya

Original comment by ilya...@gmail.com on 19 Nov 2009 at 10:13

Attachments:

• [device log.txt](https://storage.googleapis.com/google-code-attachments/siphon/issue-304/comment-3/device log.txt)

[GoogleCodeExporter]

This solution does work for Gizmo5 but not for sipgate.  Does anyone know of 
any 
additional setting to get sipgate to not show "Request Timeout" after a period 
of 
inactivity and lockscreen on the iPhone?

Original comment by lovin...@gmail.com on 28 Dec 2009 at 4:49

[GoogleCodeExporter]

lovingj1:
What solution did you refer to saying that it works for Gizmo? I am either 
getting 
Request Timeout or it may show Connected, but incoming calls don't go through 
on 
both Gizmo and Sipgate. I logged issue 328 about it, but haven't heard from 
anyone 
yet.

Original comment by aleksand...@gmail.com on 4 Jan 2010 at 4:07