search

cdpuk / ha-bestway

Home Assistant integration for Bestway / Lay-Z-Spa hot tubs
MIT License
59 stars 15 forks source link

spa found but wont connect #59

Open russell1975 opened 1 month ago

russell1975 commented 1 month ago

fairly new to home assistant but have installed HACS and the bestway script and found my hottub but after logging in I cant control anything what am I doing wrong 


![Screenshot ha issue](https://github.com/cdpuk/ha-bestway/assets/171022724/d3ee9c32-33ae-4d34-b323-30b20a1e9f18)
![Screenshot ha issue](https://github.com/cdpuk/ha-bestway/assets/171022724/38c56534-f619-468d-9871-5b08badcaead)
cdpuk commented 1 month ago

This sounds a lot like #57, but sadly no further information was received on that issue.

Can you grab some debug logs from the integration to help work out what's happening? This looks like it thinks the device is offline.

cdpuk commented 1 month ago

I should also add that newly published v1.5.1 adds an additional log entry that will be useful for this issue.

thoj commented 2 weeks ago

I had the same issue. Deleting and readding the spa via the bestway app fixed it for me.

40pints commented 1 week ago

I am also having the same issue, getting the following errors in the logs: Error fetching Bestway API data: Error communicating with API: 502, message='Bad Gateway', url=URL('https://euapi.gizwits.com/app/bindings') Error fetching Bestway API data: Error communicating with API: Error fetching Bestway API data: Error communicating with API: 500, message='INTERNAL SERVER ERROR', url=URL('https://euapi.gizwits.com/app/devdata/xxxxxxxxxxxxxxxxxxxxxx/latest') Error fetching Bestway API data: Error communicating with API: Cannot connect to host euapi.gizwits.com:443 ssl:default [Connect call failed ('3.69.79.138', 443)] Error fetching Bestway API data: Error communicating with API: 502, message='Bad Gateway', url=URL('https://euapi.gizwits.com/app/devdata/xxxxxxxxxxxxxxxxxxxxxx/latest')