Brief description of use case: Statistics Canada may request public participation and proposals when it revises a classification system, for example the North American Product Classification System. After submitting a proposal: "If deemed appropriate, a representative of Statistics Canada will contact respondents (including by the way of virtual and physical meetings) to ask additional questions or seek clarification on a particular aspect of their proposal."
Service URL:https://www.statcan.gc.ca/eng/concepts/indexEnd user: industry representative, member of public
Number of potential end users: probably small
Currently offering appointments: yes
Where does/could the appointment fit in the service journey?: part of the consultation
Does the service require payment?: no
Contact: (email address, slack) unknown
Service standards that could apply or be affected:
Appointment channel: virtual or in person
Booking channel: (mail, email, online service, phone) unknown
What personal information do people need to provide to book the appointment?: (name, case number, passport, documents)
Appointment booking: (made in real time, requires confirmation, assigned by govt) unknown
Does frontline worker do appointments for multiple services?: (yes, no) unknown
What system is used to manage frontline workers time?: (outlook, custom software, paper files, etc) unknown
Brief description of use case: Statistics Canada may request public participation and proposals when it revises a classification system, for example the North American Product Classification System. After submitting a proposal: "If deemed appropriate, a representative of Statistics Canada will contact respondents (including by the way of virtual and physical meetings) to ask additional questions or seek clarification on a particular aspect of their proposal." Service URL: https://www.statcan.gc.ca/eng/concepts/index End user: industry representative, member of public Number of potential end users: probably small Currently offering appointments: yes Where does/could the appointment fit in the service journey?: part of the consultation Does the service require payment?: no Contact: (email address, slack) unknown Service standards that could apply or be affected:
Appointment channel: virtual or in person Booking channel: (mail, email, online service, phone) unknown What personal information do people need to provide to book the appointment?: (name, case number, passport, documents) Appointment booking: (made in real time, requires confirmation, assigned by govt) unknown Does frontline worker do appointments for multiple services?: (yes, no) unknown What system is used to manage frontline workers time?: (outlook, custom software, paper files, etc) unknown