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cds-snc / notification-planning-core

Project planning for GC Notify Core Team
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Investigate RCS sending with RCS partners #408

Open jimleroyer opened 3 months ago

jimleroyer commented 3 months ago

Description

As a developer, I want to send RCS through an API, So that I can test it properly for our future goals and objectives.

WHY are we building?

We registered with Twilio, official RCS partner for Google Jibe, but it seems this is still in beta as we have to register and get accepted into their RCS programs.

WHAT are we building?

This is an investigation to...

  1. first check with Twilio if we can send RCS without registering to a beta, and if yes, if we can be part of it.
  2. check afterward if partners other than Twilio offers the capacity to send RCS without being part of a special beta program.

VALUE created by our solution

Register with a RCS partner who can actually send RCS messages without too much fuss.

Acceptance Criteria

QA Steps

jimleroyer commented 2 months ago

I switched this issue back in progress as I got an invitation to the Twilio pilot program for RCS. I checked the form to fill for registration, transcript it into a Google document for Yael and Melissa to work on, and read some of their documentation on their pilot.

jimleroyer commented 2 months ago

I sync'ed with Yael and Josh on this topic: we will meet again this week to review the registration form for RCS with Twilio.

404days commented 2 months ago

Do you have any other contact information? WhatsApp or telegram or something like that

发件人: Jimmy Royer @.> 发送时间: 2024年9月17日 21:16 收件人: cds-snc/notification-planning-core @.> 抄送: 404days @.>; Comment @.> 主题: Re: [cds-snc/notification-planning-core] Investigate RCS sending with RCS partners (Issue #408)

I sync'ed with Yael and Josh on this topic: we will meet again this week to review the registration form for RCS with Twilio.

― Reply to this email directly, view it on GitHubhttps://github.com/cds-snc/notification-planning-core/issues/408#issuecomment-2355757988, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BK2OVTVVYJ3LKUAPGD7H2V3ZXATRNAVCNFSM6AAAAABMYRXLASVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJVG42TOOJYHA. You are receiving this because you commented.Message ID: @.***>

jimleroyer commented 2 months ago

Hi @404days , we are not a provider for RCS, we cannot help you on your request. I will have to delete your comments here and restrict this issues repository a bit more as this is meant for development purposes of our project. Good luck in your search.

ben851 commented 2 months ago

Jimmy is meeting today w/ Josh and Yael to disuss

jimleroyer commented 2 months ago

We reviewed the document and filled it together (Josh, Yael, +Phil on branding). We have Melissa to review the document policy wise, who's back this week!

sastels commented 2 months ago

Jimmy to review Melissa's comments and send when ready.

jimleroyer commented 2 months ago

The Twilio registration form was submitted! Let's see where that leads now. 👀

jimleroyer commented 1 month ago

Yesterday I sent a reply on Twilio's ticket for our invitation to the prototype. I told them about our registration and that it happened tied to another account.

jimleroyer commented 2 weeks ago

I was not able to reply back on the initial Twilio support ticket as they closed it. But I send a reply back via the email notifications I got. Hopefully, that might trigger a re-opening of the ticket.

Otherwise, I don't see how I can open a new ticket through the web interface, other than talking to an AI bot telling me that Canadian support is present but we need to register giving me some links (so basically their marketing material that will redirect us to how we initially contacted them via the google form).

jimleroyer commented 1 week ago

Response from Twilio I got back from last correspondance:

Thank you for reaching out to the RCS team. At the moment, the RCS team is still negotiating with Canada. Don't worry, as we have your information from your previous application. Once the country goes live, we typically send an update to those who previously applied for it.