Improve "Account Update" email template in GC Notify service

yaelberger-commits commented 1 year ago

Improve "Account Update" email template in GC Notify service

Description

As a GC Notify user, I need to not be unnecessarily alarmed by an email from Notify so that I can understand changes that were made to my account and who made them.

WHY are we building? Our template might be unnecessarily alarming

[Uploading... Screenshot 2023-02-16 at 10.54.15 AM] WHAT are we building? Content rewrite of our email template

VALUE created by our solution Less false alarms or concern that someone made a change to your account without your knowledge

Acceptance Criteria** (Definition of done)

To be refined through discussion with the team

Given some context, when (X) action occurs, then (Y) outcome is achieved

[ ] Generate appropriate log messages so that executions of this feature can be tracked
[ ] Can misuse of this feature cause harm? If yes, create an alert
A11y
Bilingualism
Privacy considerations
Security controls in place
Measuring success and metrics

QA Steps

[ ] Tested in a realistic production scenario

yaelberger-commits commented 1 year ago

Avoid the passive voice - tell them who updated it

yaelberger-commits commented 1 year ago

Hey team! Please add your planning poker estimate with Zenhub @adriannelee @YedidaZalik

sastels commented 1 year ago

probably out of scope, but could consider having a "gets update emails" field for the team members

cds-snc / notification-planning