Make product demo's more self service by letting GC people sign up for them on their own.
Circling back on that; We have just completed the work for Forms, you can see the sign up page here: https://articles.alpha.canada.ca/forms-formulaires/register-for-a-demo/
They put a register for demo link at the bottom of the home page to direct people to it: https://articles.alpha.canada.ca/forms-formulaires/
Notify is up next for the treatment. As we will need to create a new page in Wordpress for Notify like the forms sign up page and modify existing pages to link to it we will need some content capacity from your team. Additionally if you want to update your contact-us page to direct users to the new demo sign up page, you may want to spend some developer capacity to do so. Once the page is created in Wordpress, we on growth can maintain it by updating the links to demos.
WHY are we building?
To allow clients to self-serve a demo request and take some burden off support
WHAT are we building?
A page to sign up for a demo request and the relevant navigation and content
VALUE created by our solution
Self-serve, less support tickets, more demo requests potentially
Documentation and Artifacts
Good docs, figma mockups, ADRs, screenshots etc.
Acceptance Criteria
Given some context, when (X) action occurs, then (Y) outcome is achieved
[ ] Cypress UI tests if needed.
[ ] Generate appropriate log messages so that executions of this feature can be tracked
[ ] Can misuse of this feature cause harm? If yes, create an alert
[ ] Update the status of related findings, insights, and hypotheses on the Research Airtable
[ ] Once change/fix/feature is implemented, link relevant Airtable records to design artifacts (Figma)
Description
Make product demo's more self service by letting GC people sign up for them on their own.
Circling back on that; We have just completed the work for Forms, you can see the sign up page here: https://articles.alpha.canada.ca/forms-formulaires/register-for-a-demo/ They put a register for demo link at the bottom of the home page to direct people to it: https://articles.alpha.canada.ca/forms-formulaires/ Notify is up next for the treatment. As we will need to create a new page in Wordpress for Notify like the forms sign up page and modify existing pages to link to it we will need some content capacity from your team. Additionally if you want to update your contact-us page to direct users to the new demo sign up page, you may want to spend some developer capacity to do so. Once the page is created in Wordpress, we on growth can maintain it by updating the links to demos.
WHY are we building? To allow clients to self-serve a demo request and take some burden off support WHAT are we building? A page to sign up for a demo request and the relevant navigation and content VALUE created by our solution Self-serve, less support tickets, more demo requests potentially
Documentation and Artifacts
Good docs, figma mockups, ADRs, screenshots etc.
Acceptance Criteria
Given some context, when (X) action occurs, then (Y) outcome is achieved
[ ] Cypress UI tests if needed.
[ ] Generate appropriate log messages so that executions of this feature can be tracked
[ ] Can misuse of this feature cause harm? If yes, create an alert
[ ] Update the status of related findings, insights, and hypotheses on the Research Airtable
[ ] Once change/fix/feature is implemented, link relevant Airtable records to design artifacts (Figma)
A11y
Bilingualism
Privacy considerations
Security controls in place
Measuring success and metrics
Related Research Airtable records
QA Steps
GC Articles Publish checklist