cds-snc / notification-planning

Project planning for GC Notify Team

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Create Helpdesk Knowledge Base for Notify #319

Open yaelberger-commits opened 2 years ago

yaelberger-commits commented 2 years ago

Create Helpdesk Knowledge Base for Notify

Description

As a (user), I need to be able to do (X) so that I can achieve (Y) outcome.

WHY are we building? WHAT are we building? VALUE created by our solution

Acceptance Criteria** (Definition of done)

To be refined through discussion with the team

Given some context, when (X) action occurs, then (Y) outcome is achieved

A11y
Bilingualism
Privacy considerations
Security controls in place
Measuring success and metrics

yaelberger-commits commented 2 years ago

@ramya-cds has taken this on as Support, so putting into Icebox cc @josh-cds