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cds-snc / platform-forms-client

NextJS application that serves the public-facing website for Forms
https://forms-staging.cdssandbox.xyz/
MIT License
34 stars 13 forks source link

SLA: Set expectations on reliability of delivery methods #3897

Closed anikbrazeau closed 2 months ago

anikbrazeau commented 3 months ago

Context

https://gcdigital.slack.com/archives/C03T4FAE9FV/p1715951296582729 https://docs.google.com/document/d/1N53LZ7rEmCdoOdA4wbsY9-_REbR4ZKXRSgISCL4sRpI/edit

Considerations

What are the different reliability and service standards?

  1. Email (less reliable, more stops, notify, departmental email)
  2. Download (more reliable?)
  3. API

What's involved