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center-for-learning-management / moodle-local_edusupport

Plugin to manage a moodle based helpdesk
GNU General Public License v3.0
4 stars 3 forks source link

User ID does not exist or is deleted! #57

Closed caiadogithub closed 2 years ago

caiadogithub commented 2 years ago

When saving new supporters I got this error message:

Firefox_Screenshot_2022-01-23T15-51-39 887Z

There is no user with Id=4 in the system. It was deleted.

Why not pick up only the active (non deleted) users?

Or even better: use a drop-down menu with the their names, instead of their IDs?

I need database access to find out the IDs.

rschrenk commented 2 years ago

Hello,

you do not need database access to find the ID. Just navigate to the profile of the respective user and note the ID-Parameter in the URL. Yes, a searchable list would indeed be better, but it would require additional time for development, that was not available.

Best regards