FW downloads extremely slow

[sgrayban]

chronos.bin 12%[========> ] 616.00K 3.97KB/s eta 17m 5s

[dave4445]

I think you may have a bad 12V DC supply. Can you try another DC supply? Any 2.1/5.5mm 7-14V supply will do.

[sgrayban]

No I don't. I'll have to buy one when I get paid. Got a Amazon link for one that works?

[dave4445]

https://amzn.to/3Bcsufq or https://amzn.to/3vHFUPr

[sgrayban]

When I get it in I'll let you know here if it made any difference but it is still downloading very slow wit the new update and this is on a 100mb line. If I download the file from my office computer its just seconds.

4.66KB/s eta 11m 37s

[sgrayban]

So this is was the current download speed and the errors it had... making me wonder if there is more than just a power supply issue going on as I never had this slow issue at the beginning and only the last 2 FW updates.

NTP200> U
Downloading upgrade file...
--2021-10-26 01:04:19--  https://centerclick.com/ntp/chronos.bin?sku=NTP200&sn=160&ver=1.24
Resolving centerclick.com (centerclick.com)... 2620:9a:e000:100::2, 192.133.6.74
Connecting to centerclick.com (centerclick.com)|2620:9a:e000:100::2|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 5148594 (4.9M) [application/octet-stream]
Saving to: 'chronos.bin'

chronos.bin                              55%[=========================================>                                   ]   2.70M  4.79KB/s    in 9m 32s  

2021-10-26 01:14:29 (4.84 KB/s) - Read error at byte 2834432/5148594 (Resource temporarily unavailable, try again.). Retrying.

--2021-10-26 01:14:30--  (try: 2)  https://centerclick.com/ntp/chronos.bin?sku=NTP200&sn=160&ver=1.24
Connecting to centerclick.com (centerclick.com)|2620:9a:e000:100::2|:443... connected.
HTTP request sent, awaiting response... 206 Partial Content
Length: 5148594 (4.9M), 2314162 (2.2M) remaining [application/octet-stream]
Saving to: 'chronos.bin'

chronos.bin                              83%[++++++++++++++++++++++++++++++++++++++++++=====================>             ]   4.11M  6.24KB/s    in 5m 3s   

2021-10-26 01:20:05 (4.75 KB/s) - Read error at byte 4308992/5148594 (Resource temporarily unavailable, try again.). Retrying.

--2021-10-26 01:20:07--  (try: 3)  https://centerclick.com/ntp/chronos.bin?sku=NTP200&sn=160&ver=1.24
Connecting to centerclick.com (centerclick.com)|2620:9a:e000:100::2|:443... connected.
HTTP request sent, awaiting response... 206 Partial Content
Length: 5148594 (4.9M), 839602 (820K) remaining [application/octet-stream]
Saving to: 'chronos.bin'

chronos.bin                              88%[++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++==>          ]   4.33M  3.74KB/s    in 60s     

2021-10-26 01:21:38 (3.74 KB/s) - Read error at byte 4538368/5148594 (Resource temporarily unavailable, try again.). Retrying.

--2021-10-26 01:21:41--  (try: 4)  https://centerclick.com/ntp/chronos.bin?sku=NTP200&sn=160&ver=1.24
Connecting to centerclick.com (centerclick.com)|2620:9a:e000:100::2|:443... connected.
HTTP request sent, awaiting response... 206 Partial Content
Length: 5148594 (4.9M), 610226 (596K) remaining [application/octet-stream]
Saving to: 'chronos.bin'

chronos.bin                             100%[+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++=========>]   4.91M  6.37KB/s    in 2m 2s   

2021-10-26 01:23:45 (4.90 KB/s) - 'chronos.bin' saved [5148594/5148594]

[dave4445]

Any update to this? did you get another supply to test with?

[sgrayban]

Yes I got 2 new power supplies in yesterday but no way to test the firmware update until there is one

[dave4445]

The 'U' command will always download the firmware so it can check the version

[sgrayban]

Ahhh didn't know that LOL -- yes much better now

4.91M **1.98MB/s** in 2.5s

[dave4445]

Please confirm your old supply has:

• A blue LED (not red, green, or no LED at all)
• A white label with black text saying "Model:JCY-1210"
• When plugged in, the LED takes 1-2 seconds to turn on, not immediately

[sgrayban]

Woops already tossed it out yesterday when the trash was picked up -- it was green when I pulled it. Sorry