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Not booting after power outage #71

Closed recharging closed 1 year ago

recharging commented 1 year ago

Dear Dave,

After consecutive power outages within 3minutes, the NTP250 refuses to boot (SYS light blinking)

With hard reset on the CMD button, no response.

I can connect on the USB console, but there is no prompt, only a blinking cursor that does not respond to any keyboard input.

At this juncture, I think a reimage is necessary. Kindly advise.

dave4445 commented 1 year ago

Do you know what firmware version it was running?

recharging commented 1 year ago

It was a unit dated Feb 2022.

I flashed it upon arrival. My best guess is v1.43

dave4445 commented 1 year ago

Did you get my email response earlier today? Please check your spam folders.

recharging commented 1 year ago

Indeed. I have put centerclick on the whitelist now. Thank you!