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centralnicgroup-opensource / rtldev-middleware-whmcs

CentralNic's WHMCS Software Bundle
https://centralnicreseller.com
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Precheck DNS Management not work if using CNIC Domain Search #264

Closed jsjcjsjc closed 1 year ago

jsjcjsjc commented 1 year ago

WHMCS 8.13 RRPProxy 19.13 Hi it looks like Precheck DNS Management/Precheck Email Forwarding/Precheck ID Protection not work if using CNIC Domain Search imagec99f8c4c3ec0ff38.png

KaiSchwarz-cnic commented 1 year ago

Good Day @jsjcjsjc,

What exactly isn't working for you? You screenshot shows as well that addons are getting automatically prechecked? If you click on continue, you'll see that those addons are then activated for the shopping cart item. I tried this out on my end, works perfectly well.

Thanks!

jsjcjsjc commented 1 year ago

Good Day @jsjcjsjc,

What exactly isn't working for you? You screenshot shows as well that addons are getting automatically prechecked? If you click on continue, you'll see that those addons are then activated for the shopping cart item. I tried this out on my end, works perfectly well.

Thanks

sorry, this picture comes from normal search UI,there is no precheck if I search in CNIC domain search

KaiSchwarz-cnic commented 1 year ago

sorry, this picture comes from normal search UI,there is no precheck if I search in CNIC domain search

I tried it out via CNIC domain search previously and it worked. This feature is basically not specific to a domain search. It just happens on shopping cart level initiated via hook. Do you mind sharing a desktop video with us (or multiple screenshots) showing your navigation and actions that lead to the issue?

jsjcjsjc commented 1 year ago

sorry, this picture comes from normal search UI,there is no precheck if I search in CNIC domain search

I tried it out via CNIC domain search previously and it worked. This feature is basically not specific to a domain search. It just happens on shopping cart level initiated via hook. Do you mind sharing a desktop video with us (or multiple screenshots) showing your navigation and actions that lead to the issue?

There is checkout button after adding to cart in original UI, then you will see DNS precheck. but There is no checkout button after adding to cart in CNIC, so I have to click cart to checout., then DNS precheck missed. https://cloud.g60.net/d/public/Video_2023-08-28_221836.wmv

KaiSchwarz-cnic commented 1 year ago

@jsjcjsjc Thanks, that's very useful feedback. I forwarded this to the responsible Developer. We'll keep you in the loop.

KaiSchwarz-cnic commented 1 year ago

We'll be releasing an update for the domain search related to this. The idea here is that we offer our own Checkout Links which will be leading to the configuration page of the shopping cart. With submitting that page the addons will be included (as they were pre-selected). We just can't add items to shopping cart with those addons booked - some resellers are selling those addons for money and it must be the customer himself adding them to the Item. Not something we can/should do on our end. If someone is using the shopping cart icon of WHMCS at top - well then he is skipping the entire configuration part of the shopping cart items (missing additional fields, ...). Sadly the WHMCS Shopping Cart Icon can't be configured to point to the configuration page...

Keep looking for the Domain Search update - it will be launched either today or tomorrow.

Hope that helps!