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Centreon is a network, system and application monitoring tool. Centreon is the only AIOps Platform Providing Holistic Visibility to Complex IT Workflows from Cloud to Edge.
https://www.centreon.com
GNU General Public License v2.0
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Downtime and Acknowledge are not working, in last version of centreon #5953

Closed adrianoguilhermetti closed 5 years ago

adrianoguilhermetti commented 6 years ago

Hello sorry for my english

I made a new installation (rescent) of the Centeron: centreon-web-2.8.16 centreon-engine-1.8.1 centreon-broker-3.0.11 centreon-connectors-1.1.3 centreon-clib-1.4.2 ... But "downtime" and "acknowledge" are not working.

I found the topic below:

https://forum.centreon.com/forum/centreon-collect/centreon-engine/141943-acknowledge-services-not-working

And I did the following checks:

But they are ok.

[root@srvl-33 ~]# ll /var/lib total 32 drwxr-xr-x. 2 root            root               79 Dec  1 22:17 alternatives drwx------. 3 root            root               18 Sep 12 20:57 authconfig drwxr-xr-x  9 centreon        centreon          116 Dec  7 18:00 centreon

[root@srvl-01 ~]# [root@srvl-01 ~]# cat /etc/centreon/conf.pm #############################################

File Added by Centreon

#

$centreon_config = {        VarLib => "/var/lib/centreon",        CentreonDir => "/usr/share/centreon/",        "centreon_db" => "centreon",        "centstorage_db" => "centreon_storage",        "db_host" => "localhost:3306",        "db_user" => "centreon",        "db_passwd" => 'xxxxxxxxxx' };

Central or Poller ?

$instance_mode = "central";

Centreon Centcore Command File

$cmdFile = "/var/lib/centreon/centcore.cmd";

Deprecated format of Config file.

$mysql_user = "centreon"; $mysql_passwd = 'xxxxxxxxxx'; $mysql_host = "localhost:3306"; $mysql_database_oreon = "centreon"; $mysql_database_ods = "centreon_storage";

1; [root@srvl-01 ~]# [root@srvl-33 /]# ll /var/lib/centreon/centcore.cmd ls: cannot access /var/lib/centreon/centcore.cmd: No such file or directory [root@srvl-33 /]# [root@srvl-33 ~]# locate centcore.cmd [root@srvl-33 ~]#  [root@srvl-33 ~]# cd / [root@srvl-33 /]# find ./ -name centcore.cmd find: ‘./proc/2472’: No such file or directory find: ‘./proc/2473’: No such file or directory find: ‘./proc/2474’: No such file or directory find: ‘./proc/2475’: No such file or directory find: ‘./proc/2495’: No such file or directory find: ‘./proc/2496’: No such file or directory find: ‘./proc/2497’: No such file or directory find: ‘./proc/14536’: No such file or directory find: ‘./proc/27213’: No such file or directory find: ‘./proc/27217’: No such file or directory find: ‘./proc/27218’: No such file or directory find: ‘./proc/28583’: No such file or directory find: ‘./proc/28584’: No such file or directory find: ‘./proc/28585’: No such file or directory find: ‘./proc/28586’: No such file or directory find: ‘./proc/28591’: No such file or directory find: ‘./proc/28592’: No such file or directory find: ‘./proc/28593’: No such file or directory find: ‘./proc/28594’: No such file or directory find: ‘./proc/28628’: No such file or directory find: ‘./proc/28630’: No such file or directory find: ‘./proc/28631’: No such file or directory find: ‘./proc/32610’: No such file or directory find: ‘./proc/32619’: No such file or directory find: ‘./proc/32621’: No such file or directory [root@srvl-33 /]#

I looked for errors in the centreon-cengine log (/var/log/centreon-engine/centengine.log) and the centreon-core log (/var/log/centreon/centcore.log), but no messages. I found only a few messages in the HTTP log (/ var / log / httpd / error_log). This happens to put a HOST or SERVICE into downtime or acknowledge. ​​​​​​​ Here are the messages found in each of the following situations:

Acknowledge host:

Host name: [SAEN]--DBO-PRD-SAEHOMOLOG ... [Fri Dec 08 15:21:01.237170 2017] [:error] [pid 21722] [client 192.168.107.127:59028] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d [Fri Dec 08 15:21:01.237592 2017] [:error] [pid 21722] [client 192.168.107.127:59028] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d ...

Acknowledge services:

Service name: Versao Service name: Wait Class ... [Fri Dec 08 15:10:20.761918 2017] [:error] [pid 10211] [client 192.168.107.127:58621] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d [Fri Dec 08 15:10:20.762213 2017] [:error] [pid 10211] [client 192.168.107.127:58621] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d [Fri Dec 08 15:10:20.766932 2017] [:error] [pid 10211] [client 192.168.107.127:58621] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d [Fri Dec 08 15:10:20.767216 2017] [:error] [pid 10211] [client 192.168.107.127:58621] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d ...

Downtime host:

Host name: [SAEN]--DBO-PRD-SAEHOMOLOG ... [Fri Dec 08 15:24:52.222878 2017] [:error] [pid 6348] [client 192.168.107.127:59161] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d ...

Downtime services:

Service name: Tamanho do Banco Service name: Tempo de Conexao ... [Fri Dec 08 15:13:28.081706 2017] [:error] [pid 28250] [client 192.168.107.127:58724] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d [Fri Dec 08 15:13:28.090330 2017] [:error] [pid 28250] [client 192.168.107.127:58724] PHP Warning:  file_put_contents(/var/lib/centreon/centcore.cmd): failed to open stream: Permission denied in /usr/share/centreon/www/class/centreonExternalCommand.class.php on line 129, referer: http://192.168.110.22/centreon/main.php?p=202&o=svc&statusService=svcpb&statusFilter=&select_instance=-1&host_search=%5BSAEN%5D--DBO-PRD-SAEHOMOLOG&search=&hostgroups=0&servicegroups=0&output_search=&o1=0&p=202&l=100&checkall=on&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BPGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBackup%2BDBO%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BMultitenant%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BFragmentados%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BObjetos%2BInvalidos%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTamanho%2Bdo%2BBanco%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVersao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSGA%2BHit%2BRatio%2BInstancia%2B1%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTablespaces%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BJobs%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BResource%2BLimit%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BSchedulers%2BStatus%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BVolume%2BRedo%2BLog%252FArchive%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BFlash%2BRecovery%2BArea%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLongOps%252FAcesso%2BFull%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTop%2B5%2BSQL%2BTempo%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BInstancias%2Bno%2Bar%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BLocks%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BQtde%2BTransacoes%2BAtivas%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BWait%2BClass%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BTempo%2Bde%2BConexao%5D=1&select%5B%255BSAEN%255D--DBO-PRD-SAEHOMOLOG%3BBanco%2BStatus%5D=1&o2=0&p=202&l=100&cmd=4&o=svc&limit=100&centreon_token=745595e6bed71f10a25f8bfae747360d ...

Please, can you help me?

adrianoguilhermetti commented 6 years ago

Hello, a change I had to make now was to change the "/ var / lib / centreon" directory permission to 755 to 775, because the "Schedule immediate check (Force)" command was not working. With this change I was able to solve this. But Downtime and Acknowledge are still not working.

lpinsivy commented 6 years ago

Hi,

All external commands perform using Centreon web interface are done by Apache user with Centreon group.

you must have this rights:

ls -lah /var/lib/centreon

total 4,0K drwxrwxr-x 9 centreon centreon 116 15 déc. 09:59 . drwxr-xr-x. 33 root root 4,0K 15 déc. 10:00 .. drwxrwxr-x 2 centreon centreon 6 15 nov. 10:31 centcore drwxrwxr-x 2 centreon centreon 6 15 nov. 10:31 centplugins drwxrwxr-x 2 centreon centreon 6 15 nov. 10:31 log drwxrwxr-x 2 centreon centreon 6 15 nov. 10:31 metrics drwxrwxr-x 3 centreon centreon 23 15 déc. 10:10 nagios-perf drwxrwxr-x 2 centreon centreon 6 15 nov. 10:31 perfdata drwxrwxr-x 2 centreon centreon 6 15 nov. 10:31 status

ls -lah /var/lib/centreon/centcore/

total 0 drwxrwxr-x 2 centreon centreon 6 15 nov. 10:31 . drwxrwxr-x 9 centreon centreon 116 15 déc. 09:59 ..

How did you perform your installation? with ISO / RPM / Sources ?

adrianoguilhermetti commented 6 years ago

Hello, I already have the same permissions / rights as above:

[root@srv-03 automacao]# [root@srv-03 automacao]# ls -lah /var/lib/centreon total 2.0M drwxrwxr-x 9 centreon centreon 116 Dec 19 11:02 . drwxr-xr-x. 39 root root 4.0K Dec 7 18:15 .. drwxrwxr-x 2 centreon centreon 6 Nov 15 08:31 centcore drwxrwxr-x 2 centreon centreon 6 Nov 15 08:31 centplugins drwxrwxr-x 2 centreon centreon 6 Nov 15 08:31 log drwxrwxr-x 2 centreon centreon 812K Dec 19 06:23 metrics drwxrwxr-x 3 centreon centreon 23 Nov 15 08:31 nagios-perf drwxrwxr-x 2 centreon centreon 6 Nov 15 08:31 perfdata drwxrwxr-x 2 centreon centreon 412K Dec 18 19:13 status [root@srv-03 automacao]# [root@srv-03 automacao]# ls -lah /var/lib/centreon/centcore/ total 0 drwxrwxr-x 2 centreon centreon 6 Nov 15 08:31 . drwxrwxr-x 9 centreon centreon 116 Dec 19 11:02 .. [root@srv-03 automacao]#

Installation was done with RPM (via YUM command). Thank You.

adrianoguilhermetti commented 6 years ago

Hi, I've identified something that might help:

If I run "Acknowlege" or "Set Downtime" on the page / screen: Monitoring -> Status Details, they do not work.

However, if I run "Acknowlege" or "Set Downtime" on the page / screen: Home -> Custom Views (within a Custom View that I created) they work, and even show the message "External Command successfully submitted .. Exiting window ... ".

Can you release a fix for this?

adrianoguilhermetti commented 6 years ago

127/5000 I upgraded from the "centreon web" version of the centreon-web-2.8.16 version to the centreon-web-2.8.17 version, but the problem persists.

lpinsivy commented 6 years ago

Can you check your groups:

# cat /etc/group | egrep -e "centreon|apache"
nagios:x:994:centreon-engine,centreon-broker,apache
centreon:x:993:centreon-engine,centreon-broker,apache,rrdcached
apache:x:48:nagios,centreon
centreon-broker:x:992:centreon,nagios,centreon-engine,apache;rrdcached,apache
centreon-engine:x:991:centreon-broker,apache,nagios,centreon
rrdcached:x:1000:centreon-broker,apache
adrianoguilhermetti commented 6 years ago

Hi Ipinsivy.

The information below:

[root@srv-03 ~]# cat /etc/group | egrep -e "centreon|apache" apache:x:48:nagios,centreon nagios:x:994:centreon-engine,centreon-broker,apache centreon:x:993:centreon-engine,centreon-broker,apache centreon-broker:x:992:centreon,nagios,centreon-engine,apache centreon-engine:x:991:centreon-broker,apache,nagios,centreon [root@srv-03 ~]#

Thank You. Adriano

adrianoguilhermetti commented 6 years ago

Due to the string ": x:" (no space), he placed a red X.

lpinsivy commented 6 years ago

What are the umak of Centreon on your server?

for user in $(awk -F: '( $3 >= 500 ){print $1}' /etc/passwd); 
do 
    printf "%-10s" "$user" ; su -c 'umask' -l $user 2>/dev/null
done
adrianoguilhermetti commented 6 years ago

Hi Ipinsivy

I ran the uploaded script. He stood still for an hour, and I canceled him (Ctrl + C): The following is the result / return:

[root@srv-03 ~]# [root@srv-03 ~]# for user in $(awk -F: '( $3 >= 500 ){print $1}' /etc/passwd); do printf "%-10s" "$user" ; su -c 'umask' -l $user 2>/dev/null done polkitd This account is currently not available. nfsnobody This account is currently not available. chrony This account is currently not available. centos 0002 nagios 0002 centreon 0002 centreon-broker0002 centreon-engine0002 adriano Last login: Fri Jan 19 15:20:32 -02 2018 on pts/0

^C david 0022 oracle 0022 ronaldo 0022 guilherme 0022 sviana 0022 reginaldo 0022 You have new mail in /var/spool/mail/root [root@srv-03 ~]#

Thank You.

lpinsivy commented 6 years ago

Hi,

I understand your need and I can add this one in the list of new feature requested. However, this need will be of low priority and I can not guarantee when it will be prioritized and if it will be developed.

Regards,

adrianoguilhermetti commented 6 years ago

Hi lpinsivy,

I'm sorry, but I believe you did not understand the problem, or I did not know how to explain it to you ... I'll outline it below:

This is not a new feature, this worked before (in version 2.7.1 and earlier) and stopped working ... We always use downtime and acknowledge. I had version 2.7.1. When migrating / upgrading to the current 2.8.16 version this stopped working. I upgraded to 2.8.17 and it still does not work.

The problem that after updating this stopped working in the Monitoring -> Status Details tab and always worked on this tab.

And by chance, I've seen that through "custom views" it works.

Did you understand the problem?

Can you recategorize this issue?

Thank you!

Adriano

adrianoguilhermetti commented 6 years ago

Complementing... The Downtime and Acknowleged feature already exists, it has stopped working, where it already worked.

lpinsivy commented 6 years ago

Sorry, I answer on the wrong ticket. I was answer for another.

lpinsivy commented 6 years ago

SELinux still disabled?

lpinsivy commented 6 years ago

When you apply an ACK from widget (which widget and version), any errors in /var/log/httpd log file?

adrianoguilhermetti commented 6 years ago

Hi lpinsivy,

No problem. Follow below the answers:

Yes, SELinux is disabled:

[root@srv-03 ~]# [root@srv-03 ~]# cat /etc/selinux/config

'# This file controls the state of SELinux on the system. '# SELINUX= can take one of these three values: '# enforcing - SELinux security policy is enforced. '# permissive - SELinux prints warnings instead of enforcing. '# disabled - No SELinux policy is loaded. SELINUX=disabled '# SELINUXTYPE= can take one of three two values: '# targeted - Targeted processes are protected, '# minimum - Modification of targeted policy. Only selected processes are protected. '# mls - Multi Level Security protection. SELINUXTYPE=targeted

[root@srv-03 ~]#

Version of Widgets:

Engine-status Widget for displaying Engine statistics 1.0.2 Global Health Widget for displaying Global Health 1.0.0 Graph Monitoring Widget for displaying RRD graphs 1.5.2 Grid-map Widget for displaying status' services 1.1.0 Host Monitoring Widget for displaying host monitoring information 1.6.1 Hostgroup Monitoring Widget for displaying hostgroup monitoring information 1.6.0 HTTP Loader Widget for loading any website 1.1.0 Live Top 10 CPU Usage Widget for top 10 hosts in function % cpu 1.1.1 Live Top 10 Memory Usage Widget for top 10 hosts in function % memory 1.1.1 Service Monitoring Widget for displaying service monitoring information 1.6.1 Servicegroup Monitoring Widget for displaying servicegroup monitoring information 1.6.0 Tactical Overview Widget for displaying Host Status and service status Summary 1.0.1

Referring to HTTP part:

No message / text appears in the file "error_log"

In the file "access_log" we have:

-The attempt to put the "Jobs Status" service in downtime:

192.168.107.139 - - [26/Jan/2018:10:46:54 -0200] "POST /centreon/include/monitoring/external_cmd/popup/popup.php?o=svc_unhandled&p=202&cmd=74&select[%25255BADEC%25255D--DBO-PRD-ADAPEX%253BJobs%2520Status]=1 HTTP/1.1" 200 3915 "http://192.168.110.22/centreon/main.php?p=202" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:46:55 -0200] "GET /centreon/include/monitoring/external_cmd/cmdPopup.php?cmd=74&duration=24&duration_scale=h&comment=Downtime%20set%20by%20admin&start=2018/01/26%2010:46&end=2018/01/26%2012:46&host_or_centreon_time=0&fixed=true&downtimehostservice=0&author=admin&select[%25255BADEC%25255D--DBO-PRD-ADAPEX%253BJobs%2520Status]=1 HTTP/1.1" 200 - "http://192.168.110.22/centreon/main.php?p=202" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:46:56 -0200] "GET /centreon/api/internal.php?object=centreon_keepalive&action=keepalive HTTP/1.1" 200 4 "http://192.168.110.22/centreon/main.php?p=202" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:46:56 -0200] "GET /centreon/api/internal.php?object=centreon_keepalive&action=keepalive HTTP/1.1" 200 4 "http://192.168.110.22/centreon/main.php?p=602" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:46:58 -0200] "GET /centreon/api/internal.php?object=centreon_keepalive&action=keepalive HTTP/1.1" 200 4 "http://192.168.110.22/centreon/main.php?p=601" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:46:59 -0200] "GET /centreon/include/monitoring/status/Notifications/notifications.php?refresh_rate=60000 HTTP/1.1" 200 47 "http://192.168.110.22/centreon/main.php?p=602" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:46:59 -0200] "GET /centreon/include/core/autologout/autologoutXMLresponse.php HTTP/1.1" 200 125 "http://192.168.110.22/centreon/main.php?p=602" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"

The attempt to put the "Jobs Status" service into acknowleged:

192.168.107.139 - - [26/Jan/2018:10:52:13 -0200] "GET /centreon/api/internal.php?object=centreon_keepalive&action=keepalive HTTP/1.1" 200 4 "http://192.168.110.22/centreon/main.php?p=601" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:52:14 -0200] "GET /centreon/include/monitoring/status/Services/xml/makeXMLForOneHost.php?&host_id=920 HTTP/1.1" 200 2162 "http://192.168.110.22/centreon/main.php?p=202" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:52:16 -0200] "GET /centreon/api/internal.php?object=centreon_keepalive&action=keepalive HTTP/1.1" 200 4 "http://192.168.110.22/centreon/main.php?p=60902&poller=1" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:52:17 -0200] "POST /centreon/include/monitoring/external_cmd/popup/popup.php?o=svc_unhandled&p=202&cmd=70&select[%25255BADEC%25255D--DBO-PRD-ADAPEX%253BJobs%2520Status]=1 HTTP/1.1" 200 3111 "http://192.168.110.22/centreon/main.php?p=202" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:52:17 -0200] "GET /centreon/include/monitoring/status/Services/xml/makeXMLForOneHost.php?&host_id=920 HTTP/1.1" 200 2162 "http://192.168.110.22/centreon/main.php?p=202" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:52:18 -0200] "GET /centreon/include/monitoring/external_cmd/cmdPopup.php?cmd=70&comment=Acknowledged%20by%20admin&sticky=true&persistent=true&notify=0&ackhostservice=0&force_check=true&author=admin&select[%25255BADEC%25255D--DBO-PRD-ADAPEX%253BJobs%2520Status]=1 HTTP/1.1" 200 - "http://192.168.110.22/centreon/main.php?p=202" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 192.168.107.139 - - [26/Jan/2018:10:52:19 -0200] "GET /centreon/api/internal.php?object=centreon_metric&action=metricsDataByService&ids=1130_761&start=1516884738&end=1516971138 HTTP/1.1" 200 808 "http://192.168.110.22/centreon/main.php?p=202" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"

Thank You.

Adriano

lpinsivy commented 6 years ago

It's really weird because widgets and monitoring page use both the CentreonExternalCommand class to acknowledge or set downtimes to resources.

adrianoguilhermetti commented 6 years ago

Hi lpinsivy,

Do you need any more information? Or do I send you some citation from the "CentreonExternalCommand" class?

Thank You.

Adriano

lpinsivy commented 6 years ago

Unfortunately I can't help you more without access to your machine.

It's a VM? can you export it?

adrianoguilhermetti commented 6 years ago

Hi lpinsivy,

Can you access it via Team Viewer? I'll just ask you for your email to give you access information. It is not a VM.

Thank You. Adriano

adrianoguilhermetti commented 6 years ago

Hi lpinsivy,

Can you access it via Team Viewer? I'll just ask you for your email to give you access information. It is not a VM.

Thank You. Adriano

adrianoguilhermetti commented 6 years ago

Hi lpinsivy,

On "31/jan/2018 07:23 BRST" you said in the post: https://github.com/centreon/centreon/issues/5953#issuecomment-361872536

"It's really weird because widgets and monitoring page use both the CentreonExternalCommand class to acknowledge or set downtimes to resources."

Please, could you tell me what are the .php (or .html) files that "page widgets" and "watch page" use respectively? I would like to check the "page widgets" and "monitoring page" source codes, to see if the "CentreonExternalCommand" class call is the same on these pages.

Thank you for your kindness.

Adriano

physicalit commented 6 years ago

Still not working, any news about this issue?

adrianoguilhermetti commented 6 years ago

No, with no updates from Centreon.

lpinsivy commented 6 years ago

For Centreon realtime: https://github.com/centreon/centreon/blob/71f5fc5d51533914350689d2608a9e3b0230952c/www/include/monitoring/external_cmd/functionsPopup.php (line 77)

For centreon-widget-host-monitoring: https://github.com/centreon/centreon-widget-host-monitoring/blob/2bd882aa2fb81186ac9c23d449f763168943bba1/host-monitoring/src/action.php (line 60) https://github.com/centreon/centreon-widget-host-monitoring/blob/2bd882aa2fb81186ac9c23d449f763168943bba1/host-monitoring/src/sendCmd.php (line 61)

romaricdcl commented 6 years ago

Hello,

I'm having a similar issue on my side. The acknowledge and downtime are not persistent even if the state of the service / host didnt change. In fact, my acknowledge are flapping...

I saw this :

When I'm trying to acknowledge / downtime, tail -f /var/log/httpd/error_log sh: line 1: /var/lib/centreon/centcore.cmd: Permission denied

When the centcore file is created I saw that the centreon group does not have the write : [root@gnt-nsoc-monitoring tmp]# ls -lah /var/lib/centreon total 1.6M drwxrwxr-x. 10 centreon centreon 4.0K Oct 2 19:36 . drwxr-xr-x. 33 root root 4.0K Oct 2 04:02 .. drwxrwxr-x 2 centreon centreon 4.0K Sep 6 2016 broker-stats drwxrwxr-x. 2 centreon centreon 4.0K Nov 9 2016 centcore -rw-r--r-- 1 centreon centreon 1.3K Oct 2 19:36 centcore.cmd drwxrwxr-x. 2 centreon centreon 96K Jul 23 18:16 centplugins drwxrwxr-x. 2 centreon centreon 4.0K Nov 9 2016 log drwxrwxr-x. 2 centreon centreon 968K Sep 27 11:13 metrics drwxrwxr-x. 10 centreon centreon 4.0K Nov 9 2016 nagios-perf drwxrwxr-x. 2 centreon centreon 4.0K Nov 9 2016 perfdata drwxrwxr-x. 2 centreon centreon 456K Sep 28 18:54 status

I checked my umask. They are OK : 0002.

adrianoguilhermetti, did you manage to solve this ?

adrianoguilhermetti commented 6 years ago

Hello Romaricdcl.

Unfortunately not yet ... the deal is complicated. I had to increase the time / space of the checks to try to get around the problem. It still happens, but less often. The company will exchange the monitoring tool. I do not have this error message in the file "error_log". My umask is 0022 for user ROOT and 0002 for user CENTREON. Is your Umask like this too?

Thank You.

Adriano

romaricdcl commented 6 years ago

Helo adrianoguilhermetti,

We are exchanging our monitoring tool too but it will take some times due to the number of hosts monitored.

I have umask 0002 for both root and centreon. Should I set umask 0022 for root ?

adrianoguilhermetti commented 6 years ago

Hello,

I honestly do not know the correct value for UMASK, for ROOT user or for CENTREON.

I posted here to know the value you were also using.

Adriano.

Carlosba82 commented 5 years ago

Hi, here are my symptoms and solution that, by now, works for me: After upgrading to latest 2.8.26 I'wasn't able to add ACK/DT to services or hosts, of any poller, when I did it selectiong "More Actions" in "Monitoring > Status Details > Services" page. (All other actions worked well in this view including remove ACK, and I could add ACK/DT from any other views such us a single service detail page, or in a service monitoring widgets or "Monitoring > Status Details > Hosts")

Solution: I was using a character "@" in the host name that for an unknown reason this didn't let add ACK/DT work in that very specific view "Monitoring > Status Details > Services". Hope that helps someone else.

adrianoguilhermetti commented 5 years ago

It's unbelievable...

I know we do not have support contracted with Centeron, but you do not give a solution to the problem and still close ISSUE.

This ISSUE has been open since 08 December 2017.

When they respond, they only give vague answers / comments, with nothing to point to anything.

Keep it closed, as we have already started the Centreon exchange. by Zabbix.

adr-mo commented 5 years ago

Hi @adrianoguilhermetti,

Several reasons lead to close this issue.

First of all, as far I understood the version used when opening this ticket was centreon-web-2.8.16.

The 2.8.x version of Centreon is in end of life phase. https://documentation.centreon.com/docs/centreon/en/latest/life_cycle.html

Only security and blocking issues will be handled for this version.

GitHub is meant to open issues (related to the code), feature requests and so on. It is not meant for support.

You need to understand the difficulty to diagnostic an issue without having accesses to the server. That's what the support do.

Of course we'll try to help you out by giving "vague answers / comments," (as you mentionned). But that is all.

The ACK/DT has been validated by the Quality Assurance and is fully functionnal on the latest 2.8.x, 18.10.x, 19.04 versions.

I am deeply sorry if you feel that way, if you still interested in Centreon we'll be happy to count you as a member of our community.

Feel free to discuss with other members on our official Slack about your issue and check out the new version of Centreon 19.04

Regards,

adrianoguilhermetti commented 5 years ago

OK.

But this issue has been open since 08 December 2017, look at how long it takes to respond.

You answered now, because of what I wrote earlier.

You can keep this issue closed, our Centeron is already in the final phase of deactivation.

Thank you for your time.

adr-mo commented 5 years ago

You are more than welcome.

Hope to see you soon on Centreon.

Regards,