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Centreon is a network, system and application monitoring tool. Centreon is the only AIOps Platform Providing Holistic Visibility to Complex IT Workflows from Cloud to Edge.
https://www.centreon.com
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Blocage upgrade pack base-generic #7498

Open Yureka777 opened 5 years ago

Yureka777 commented 5 years ago

base-generic : 3.2.0 centreon : 2.8.27

Bonjour tout le monde,

J'ai un petit souci avec le pack base-generic de centreon, de manière systématique quand j'essaye de l'upgrade j'obtiens le message suivant :

An error occured while installing the following plugin pack :

So the following plugin pack were not processed

Dans le log sql-error.log j'ai l’erreur suivante :

2019-04-28 23:05|centreon-pp-manager|0|Host template generic-dummy-host can't be retrieve 2019-04-28 23:18|centreon-pp-manager|0|Host template generic-dummy-host can't be retrieve 2019-04-28 23:25|centreon-pp-manager|0|Host template generic-dummy-host can't be retrieve

J'ai déjà essayé de réinstaller le pack sur la gui et les paquets plugins directement en cli le problème persiste.

Quelqu'un a-t'il déjà rencontré le problème et aurait une idée de résolution ?

Merci d'avance pour vos réponses

lpinsivy commented 5 years ago

Hi,

Which is your version of Centreon components:

rpm -qa | grep centreon

Regards,

Yureka777 commented 5 years ago

Hi,

Thanks for you''re reply :

rpm -qa | grep centreon centreon-plugin-Hardware-Storage-Hitachi-Hnas-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Ups-Apc-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Pdu-Apc-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Hp-P2000-Xmlapi-20190412-141630.el6.noarch centreon-plugin-Hardware-Pdu-Emerson-Snmp-20190412-141630.el6.noarch centreon-widget-live-top10-memory-usage-1.1.1-1.el6.noarch centreon-plugin-Hardware-Servers-Hp-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Emc-Vplex-Restapi-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Cisco-Ucs-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Ts3500-Snmp-20190412-141630.el6.noarch centreon-widget-host-monitoring-1.6.3-1.el6.noarch centreon-plugin-Applications-Protocol-Ftp-20190412-141630.el6.noarch centreon-plugin-Operatingsystems-Windows-Snmp-20190412-141630.el6.noarch centreon-pp-manager-2.4.0-1.el6.noarch centreon-plugin-Hardware-Storage-Netapp-Restapi-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Fujitsu-Eternus-Dx-Ssh-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Huawei-Hmm-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Sensors-Sensormetrix-Em01-Web-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Dell-Equallogic-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Devices-Aeg-Acm-Snmp-20190412-141630.el6.noarch centreon-widget-engine-status-1.0.2-1.el6.noarch centreon-plugin-Hardware-Servers-Ibm-Bladecenter-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Sensors-Netbotz-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Dell-Fluidfs-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-servers-ibm-imm-snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Sensors-Akcp-Snmp-20190412-141630.el6.noarch centreon-broker-3.0.16-1.el6.x86_64 centreon-engine-extcommands-1.8.1-1.el6.x86_64 centreon-plugin-Applications-Protocol-Http-20190412-141630.el6.noarch centreon-base-config-centreon-engine-2.8.27-3.el6.noarch centreon-connector-1.1.3-1.el6.x86_64 centreon-plugin-Virtualization-VMWare-daemon-3.0.1-20190412144718.el6.noarch centreon-plugin-Hardware-Storage-Hp-Storeonce-Restapi-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Ts3200-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Emc-Isilon-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Ts3100-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Quantum-Scalar-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Huawei-Ibmc-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Nimble-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Dell-Cmc-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Dell-Compellent-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Hp-Blade-Chassis-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Dell-Ml6000-Snmp-20190412-141630.el6.noarch centreon-widget-tactical-overview-1.0.0-8.el6.noarch centreon-plugin-Hardware-Sensors-Serverscheck-Sensorgateway-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Kvm-Avocent-Acs-6000-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Ds4000-Smcli-20190412-141630.el6.noarch centreon-plugin-Hardware-Sensors-Hwgste-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Pdu-Clever-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Emc-Xtremio-Restapi-20190412-141630.el6.noarch centreon-plugin-Hardware-Device-Safenet-Keysecure-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Devices-Gorgy-Ntpserver-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Violin-3000-Snmp-20190412-141630.el6.noarch centreon-plugins-base-1.18-2.el6.noarch centreon-broker-storage-3.0.16-1.el6.x86_64 centreon-broker-cbmod-3.0.16-1.el6.x86_64 centreon-plugin-Discovery-Nmap-20181019-1.el6.noarch centreon-plugin-Applications-Monitoring-Centreon-Database-20190412-141630.el6.noarch centreon-plugin-Hardware-Printers-Generic-Snmp-20190412-141630.el6.noarch centreon-perl-libs-2.8.27-3.el6.noarch centreon-plugin-Applications-Protocol-Ldap-20190412-141630.el6.noarch centreon-plugins-2.8.27-3.el6.noarch centreon-connector-ssh-1.1.3-1.el6.x86_64 centreon-plugin-Virtualization-Vmware2-Connector-Plugin-20190412-141630.el6.noarch centreon-nrpe3-daemon-3.2.0-1.el6.x86_64 centreon-plugin-Hardware-Storage-Kaminario-Restapi-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Hp-Storeonce-Ssh-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Storwize-Ssh-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Hitachi-Standard-Snmp-20190412-141630.el6.noarch centreon-widget-hostgroup-monitoring-1.6.0-1.el6.noarch centreon-plugin-Hardware-Storage-Oracle-Zs-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Storagetek-Sl-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Devices-Masterclock-Ntpserver-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Netapp-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Dell-Openmanage-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Dell-Md3000-Smcli-20190412-141630.el6.noarch centreon-plugin-Hardware-Sensors-Sensorip-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Dell-TL2000-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Hp-Lefthand-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Ts2900-Snmp-20190412-141630.el6.noarch centreon-widget-grid-map-1.0.0-8.el6.noarch centreon-plugin-Hardware-Ats-Apc-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Overland-Neo-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Ups-Powerware-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Avid-Isis-Snmp-20190412-141630.el6.noarch centreon-release-3.4-4.el6.noarch centreon-plugin-Hardware-Storage-Emc-Datadomain-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Hp-Msa2000-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Hp-Msl-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Qnap-Snmp-20190412-141630.el6.noarch centreon-broker-core-3.0.16-1.el6.x86_64 centreon-broker-cbd-3.0.16-1.el6.x86_64 centreon-widget-service-monitoring-1.6.3-1.el6.noarch centreon-awie-1.0.1-1.el6.noarch centreon-connector-perl-1.1.3-1.el6.x86_64 centreon-plugin-Hardware-Ups-Standard-Rfc1628-Snmp-20190412-141630.el6.noarch centreon-trap-2.8.27-3.el6.noarch centreon-plugin-Applications-Protocol-Dns-20190412-141630.el6.noarch centreon-plugin-Applications-Monitoring-Centreon-Central-20190412-141630.el6.noarch centreon-plugin-Network-Cisco-Standard-Snmp-20190412-141630.el6.noarch centreon-2.8.27-3.el6.noarch centreon-plugin-Hardware-Servers-Sun-Mgmtcards-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Hp-Ilo-Xmlapi-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Emc-Celerra-Ssh-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Quantum-Dxi-Ssh-20190412-141630.el6.noarch centreon-license-manager-1.1-5.el6.noarch centreon-widget-live-top10-cpu-usage-1.1.1-1.el6.noarch centreon-widget-graph-monitoring-1.5.2-3.el6.noarch centreon-plugin-Hardware-Storage-Emc-Clariion-Navisphere-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Panzura-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Ds3000-Smcli-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Ds5000-Smcli-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Dell-IDrac-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Telephony-Alcatel-OXE-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Ibm-Fs900-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Devices-Video-Axis-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Synology-Snmp-20190412-141630.el6.noarch centreon-clib-1.4.2-1.el6.x86_64 centreon-engine-daemon-1.8.1-1.el6.x86_64 centreon-engine-1.8.1-1.el6.x86_64 centreon-widget-global-health-1.0.0-42.el6.noarch centreon-plugin-Applications-Monitoring-Centreon-Map4-Jmx-20190412-141630.el6.noarch centreon-web-2.8.27-3.el6.noarch centreon-plugin-Hardware-Storage-Hp-Eva-Cli-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Sun-Sfxxk-Pssh-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Qsan-Nas-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Supermicro-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Servers-Sun-Mseries-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Exagrid-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Purestorage-Snmp-20190412-141630.el6.noarch centreon-widget-servicegroup-monitoring-1.6.1-1.el6.noarch centreon-plugin-Hardware-Ups-Mge-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Lenovo-Sseries-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Sensors-Jacarta-Snmp-20190412-141630.el6.noarch centreon-plugin-Hardware-Pdu-Raritan-Snmp-20190412-141630.el6.noarch centreon-plugin-Operatingsystems-Linux-Snmp-20190412-141630.el6.noarch centreon-common-2.8.27-3.el6.noarch centreon-plugin-Applications-Databases-Mysql-20190412-141630.el6.noarch centreon-poller-centreon-engine-2.8.27-3.el6.noarch centreon-plugin-Applications-Monitoring-Centreon-Poller-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Purestorage-Restapi-20190412-141630.el6.noarch centreon-plugin-Hardware-Storage-Hp-3par-7000-Ssh-20190412-141630.el6.noarch

Regards

Yureka777 commented 5 years ago

Hi,

For complement :

cat /etc/redhat-release CentOS release 6.10 (Final)

I try to remove and reinstall plugin manager directly in gui but i have the same problem :'( , i check in databases and files i do not find the therm generic-dummy-host, I do not understand where he finds this template.

Thanks for you're help Regards

Yureka777 commented 5 years ago

Hi,

@lpinsivy can you tell me if it's possible to launch upgrade in cli and bypass error code ? Or can you tell me what files/script are launched when upgrade start ?

Thanks for you're help Regards

Yureka777 commented 5 years ago

Hi,

I just made a new installation in centos 7 by transferring the files and the database, the problem persists i'm starting to run out of ideas. I know I'm not the only one with problems but I feel a little lonely. Need help or new ideas :'(

Regards