centreon / centreon-broker

A full-featured monitoring event broker, compatible with MySQL, RRDtool, Graphite and more
Apache License 2.0
37 stars 15 forks source link

Broker isn't working anymore after update from 20.10.3 to 20.10.4 #586

Closed matix42 closed 3 years ago

matix42 commented 3 years ago

$ rpm -qa | grep centreon centreon-plugin-Hardware-Storage-Dell-Fluidfs-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Hp-Lefthand-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Routers-Redback-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Protocol-Http-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Protocol-Dhcp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Fujitsu-Eternus-Dx-Ssh-20210421-093317.el7.centos.noarch centreon-widget-engine-status-20.10.0-5.el7.centos.noarch centreon-plugin-Applications-Protocol-Smtp-20210421-093317.el7.centos.noarch centreon-plugin-Discovery-Nmap-20181019-1.el7.noarch centreon-plugin-Network-Switchs-Alcatel-Omniswitch-6850-20170329-1.el7.noarch centreon-plugin-Applications-Webservers-Tomcat-Webmanager-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Pacemaker-Ssh-20210421-093317.el7.centos.noarch centreon-plugin-Network-Aerohive-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Dell-Compellent-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Oneaccess-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Loadbalancers-Netscaler-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Backup-Emc-Recoverypoint-Ssh-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Databases-Sap-Hana-20210421-093317.el7.centos.noarch centreon-plugin-Network-Ruckus-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Databases-Firebird-20210421-093317.el7.centos.noarch centreon-plugin-Network-Firewalls-Cisco-Asa-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Emc-Celerra-Ssh-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Monitoring-Centreon-Central-20210421-093317.el7.centos.noarch centreon-plugin-Network-Evertz-FC7800-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Haproxy-Snmp-20210421-093317.el7.centos.noarch centreon-widget-tactical-overview-20.10.0-5.el7.centos.noarch centreon-plugin-Hardware-Storage-Hp-Storeonce-Ssh-20210421-093317.el7.centos.noarch centreon-plugin-Cloud-Aws-Cloudwatch-Api-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Overland-Neo-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Emc-Datadomain-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Servers-Dell-IDrac-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Ibm-Ds4000-Smcli-20210421-093317.el7.centos.noarch centreon-broker-20.10.3-5.el7.centos.x86_64 centreon-plugin-Operatingsystems-Aix-Snmp-20210421-093317.el7.centos.noarch centreon-nrpe3-plugin-3.2.1-8.el7.centos.x86_64 centreon-plugin-Hardware-Pdu-Clever-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Ruggedcom-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Jenkins-20210421-093317.el7.centos.noarch centreon-plugin-Network-Cisco-Ironport-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Citrix-Sdx-Snmp-20210421-093317.el7.centos.noarch centreon-auto-discovery-server-20.10.3-2.el7.centos.noarch centreon-plugin-Hardware-Ups-Apc-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Protocol-Ldap-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Protocol-Imap-20210421-093317.el7.centos.noarch centreon-base-config-centreon-engine-20.10.7-1.el7.centos.noarch centreon-plugin-Hardware-Storage-Ibm-Ts3100-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Generic-Bluecoat-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Operatingsystems-Freebsd-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Firewalls-Fortinet-Fortigate-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Devices-Gorgy-Ntpserver-Snmp-20210421-093317.el7.centos.noarch 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centreon-plugin-Hardware-Kvm-Avocent-Acs-6000-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Protocol-Radius-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Antivirus-Kaspersky-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Webservers-Nginx-Serverstatus-20210421-093317.el7.centos.noarch centreon-plugin-Network-Switchs-Juniper-Ex-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Servers-Supermicro-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Ibm-Ts2900-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-3com-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Databases-Elasticsearch-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Hp-Msl-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Virtualization-VMWare-daemon-3.2.1-20201103101237.el7.centos.noarch centreon-plugin-Hardware-Storage-Emc-Vplex-Restapi-20210421-093317.el7.centos.noarch centreon-plugin-Network-Juniper-Mag-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Sensors-Netbotz-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Acmepacket-Snmp-20210421-093317.el7.centos.noarch centreon-widget-service-monitoring-20.10.0-5.el7.centos.noarch centreon-plugin-Hardware-Ats-Apc-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Hp-Msa2000-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Nimble-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Storage-Ibm-Ts3500-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Servers-Hp-Ilo-Xmlapi-20210421-093317.el7.centos.noarch centreon-plugin-Network-Sonus-SBC-Snmp-20210421-093317.el7.centos.noarch centreon-broker-storage-20.10.3-5.el7.centos.x86_64 centreon-plugin-Applications-Video-Zixi-Restapi-20210421-093317.el7.centos.noarch centreon-plugin-Network-Huawei-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Php-Apc-Web-20210421-093317.el7.centos.noarch centreon-plugin-Network-Netgear-Mseries-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-H3c-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Fritzbox-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Servers-Sun-Mseries-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Hardware-Printers-Generic-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Solr-Jmx-20210421-093317.el7.centos.noarch centreon-license-manager-common-20.10.3-3.el7.centos.noarch centreon-plugin-Hardware-Ups-Powerware-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Lmsensors-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Cisco-Waas-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Firewalls-Juniper-Ssg-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Protocol-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Network-Digi-Portserverts-Snmp-20210421-093317.el7.centos.noarch centreon-engine-daemon-20.10.2-2.el7.centos.x86_64 centreon-plugin-Network-Hp-Vc-Snmp-20210421-093317.el7.centos.noarch centreon-plugin-Applications-Databases-Postgresql-20210421-093317.el7.centos.noarch centreon-broker-graphite-20.10.3-5.el7.centos.x86_64 centreon-plugin-Network-Digi-Sarian-Snmp-20210421-093317.el7.centos.noarch

Operating System

*CentOS 7.9 (up to date)

Description

Last week I've updated Centreon with the repo (yum update) but then centreon isn't working anymore, UI isn't displaying any hosts dans services. I rollbacked the snapshot to the previous version. This morning, I've upgraded each package at a time and tested centreon state with "systemctl restart centreon" until I've updated the broker package to reproduce the issue.

Steps to Reproduce

yum upgrade centreon-broker.x86_64

Logs

tail -f /var/log/centreon-engine/centengine.log

Nothing in this log

tail -f /var/log/centreon-broker/central-broker-master.log



[1621243722] error:   conflict_manager: error in the main loop: could not store host:  Out of range value for column 'next_check' at row 1
[1621243722] error:   conflict_manager: error while checking deleted indexes: could not query index table to get index to delete:
[1621243723] error:   conflict_manager: events loop interrupted
[1621243723] error:   conflict_manager: events loop interrupted
[1621243750] error:   BBDO: cannot extract uint32_teger value: 0 bytes left in packet

After upgrading the broker, if I upgrade the centreon-engine, the process centengine is looping at 100% cpu and still any hosts and services are displayed in th UI.
JeremieMart1 commented 3 years ago

Same problem

joschi99 commented 3 years ago

Same issue here after upgrade from 20.04.12 to latest 20.10.x

tail -f /var/log/centreon-broker/central-broker-master.log
[1622227659] [0x7fb594a7f900] error:   BBDO: cannot extract uint32_teger value: 0 bytes left in packet
Centreon Broker 20.10.4 log file opened
[1622227664] [0x7fc37ad2b900] error:   BBDO: cannot extract uint32_teger value: 0 bytes left in packet
Centreon Broker 20.10.4 log file opened
[1622227669] [0x7f998bb52900] error:   BBDO: cannot extract uint32_teger value: 0 bytes left in packet
tail -f watchdog.log
[2021-05-28 20:30:12.096] [cbwd] [info] Process 'central-broker-master' started (PID 10834)
[2021-05-28 20:30:17.096] [cbwd] [error] cbd instance with PID 10834 has stopped, attempt to restart it
[2021-05-28 20:30:17.096] [cbwd] [info] Starting progress 'central-broker-master'
[2021-05-28 20:30:17.097] [cbwd] [info] Process 'central-broker-master' started (PID 10852)
[2021-05-28 20:30:22.097] [cbwd] [error] cbd instance with PID 10852 has stopped, attempt to restart it
[2021-05-28 20:30:22.097] [cbwd] [info] Starting progress 'central-broker-master'
[2021-05-28 20:30:22.097] [cbwd] [info] Process 'central-broker-master' started (PID 10872)
[2021-05-28 20:30:27.098] [cbwd] [error] cbd instance with PID 10872 has stopped, attempt to restart it
[2021-05-28 20:30:27.099] [cbwd] [info] Starting progress 'central-broker-master'
[2021-05-28 20:30:27.099] [cbwd] [info] Process 'central-broker-master' started (PID 10891)
[2021-05-28 20:30:32.099] [cbwd] [error] cbd instance with PID 10891 has stopped, attempt to restart it
[2021-05-28 20:30:32.099] [cbwd] [info] Starting progress 'central-broker-master'
[2021-05-28 20:30:32.100] [cbwd] [info] Process 'central-broker-master' started (PID 10921)
[2021-05-28 20:30:37.100] [cbwd] [error] cbd instance with PID 10921 has stopped, attempt to restart it
[2021-05-28 20:30:37.100] [cbwd] [info] Starting progress 'central-broker-master'
[2021-05-28 20:30:37.100] [cbwd] [info] Process 'central-broker-master' started (PID 10936)
[2021-05-28 20:30:42.101] [cbwd] [error] cbd instance with PID 10936 has stopped, attempt to restart it
[2021-05-28 20:30:42.101] [cbwd] [info] Starting progress 'central-broker-master'
[2021-05-28 20:30:42.101] [cbwd] [info] Process 'central-broker-master' started (PID 10965)
[2021-05-28 20:30:47.102] [cbwd] [error] cbd instance with PID 10965 has stopped, attempt to restart it
[2021-05-28 20:30:47.102] [cbwd] [info] Starting progress 'central-broker-master'
[2021-05-28 20:30:47.102] [cbwd] [info] Process 'central-broker-master' started (PID 10998)

central-borker-master seems not running.

matoy commented 3 years ago

@matix42 : same problem after upgrading from centreon 20.10.6 to 20.10.7

exactly like you:

_/var/log/centreon-broker/central-broker-master.log: [1621243722] error: conflict_manager: error in the main loop: could not store host: Out of range value for column 'next_check' at row 1 [1621243722] error: conflict_manager: error while checking deleted indexes: could not query index table to get index to delete: [1621243723] error: conflict_manager: events loop interrupted [1621243723] error: conflict_manager: events loop interrupted__ => same here.

After upgrading the broker, if I upgrade the centreon-engine, the process centengine is looping at 100% cpu and still any hosts and services are displayed in th UI => same here.

berlineric commented 3 years ago

same issue here after upgrade from 20.10.1 to 2.10.7, any solution ?

bouda1 commented 3 years ago

Two BBDO messages concerning index_data have been updated. This was needed because of big platforms where this index_data has to be a big integer. So we made this change. The initial idea was to always accept the old format but something went wrong.

So every file containing a such message is corrupted. Those files can be .queue., .memory., .cache. files. And you have to check only the files located on cbd servers. Pollers are not impacted.

Sorry for this issue.

berlineric commented 3 years ago

@bouda1 thanks for the response, cleaning /var/lib/centreon-broker from all queue and unprocessed files + cbd restart solved the problem.

matix42 commented 3 years ago

@bouda1 I don't understand what should I do to fix the issue, should I remove or modify some files ? @berlineric I've cleaned files in /var/lib/centreon-broker and restarted Centreon processes but the issue is still there.

matoy commented 3 years ago

i agree with @matix42. same here.

matix42 commented 3 years ago

Everything is working now after updating centreon-broker to 20.10.5. Thanks