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centreon / centreon-open-tickets

Module dedicated to open case on various Ticket systems from Centreon UI
Apache License 2.0
10 stars 25 forks source link

Add script to open ticket with command line #4

Closed garnier-quentin closed 2 years ago

garnier-quentin commented 8 years ago

Add a perl script to open a ticket from command line. The perl script will do:

dennis0212 commented 7 years ago

I have automated per Notification. Is verry nice

garnier-quentin commented 7 years ago

And it uses centreon-open-tickets module ?

dennis0212 commented 7 years ago

Yes all the variables which are set in the modul are also set by my script. It is fully compatible with centreon-open-ticket module.

You have to use 2 scripts and have mysql knowledge.

dennis0212 commented 7 years ago

Show this otrs.CreateTicket.pl and then a bash script

dennis0212 commented 7 years ago

I wrote it for a company and can not make it available for free. But tips I can give!

dennis0212 commented 7 years ago

For OTRS nph-genericinterface.pl in the yml variable from TicketID to TicketNumber

nicutor commented 5 years ago

+1

garnier-quentin commented 2 years ago

https://github.com/centreon/centreon-open-tickets/pull/222