I am facing an issue while using the Dell ME4 Rest API plugin in Centreon.
The API of the Dell ME4 console provides a self-signed certificate, which I have imported into my Centreon poller using the command "export HTTPS_CA_FILE=path-to-certificate".
The checks are working fine when I run them directly from the poller, but they are failing when I try to run them from Centreon web. I am getting the error "UNKNOWN: 500 Can't connect to 10.x.x.x:443".
I have tried the following troubleshooting steps:
Imported the self-signed certificate into the poller using the command "export HTTPS_CA_FILE=path-to-certificate"
Checked the ownership and permissions of the certificate file by the user centreon-engine.
Verified that the Dell ME4 console is accessible from the poller using the curl command.
I am facing an issue while using the Dell ME4 Rest API plugin in Centreon. The API of the Dell ME4 console provides a self-signed certificate, which I have imported into my Centreon poller using the command "export HTTPS_CA_FILE=path-to-certificate". The checks are working fine when I run them directly from the poller, but they are failing when I try to run them from Centreon web. I am getting the error "UNKNOWN: 500 Can't connect to 10.x.x.x:443".
I have tried the following troubleshooting steps:
Imported the self-signed certificate into the poller using the command "export HTTPS_CA_FILE=path-to-certificate"
Checked the ownership and permissions of the certificate file by the user centreon-engine.
Verified that the Dell ME4 console is accessible from the poller using the curl command.
Can you please help me resolve this issue?