centreon / centreon-plugins

Collection of standard plugins to discover and gather cloud-to-edge metrics and status across your whole IT infrastructure.
https://www.centreon.com
Apache License 2.0
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Aruba 1930-24G-PoE -UNKNOWN: SNMP Table Request: Cant get a single value. #4809

Open query23 opened 9 months ago

query23 commented 9 months ago

Hi, I get this error: "UNKNOWN: SNMP Table Request: Cant get a single value." I use network::aruba::standard::snmp::plugin for my Aruba 1930-24G-PoE. I use SNMPv2.

The command is /usr/lib/centreon/plugins//centreon_aruba.pl --plugin=network::aruba::standard::snmp::plugin --mode=memory --hostname=10.133.120.240 --snmp-version='2c' --snmp-community='public' --warning-usage='80' --critical-usage='90' --verbose

I does not matter which mode is used in the command the error remains the same.

lucie-dubrunfaut commented 4 months ago

Hello :)

Recently one of our consultants reported a similar issue to us with this plugin. At this moment we have not isolate if the issue is occurring with certain equipments or if the MIB (and consequently the OIDs) has been reworked. In his case using the plugin AOSCX works better because his equipment was on .47196 OID (corresponding to the OIDs check in Aruba AOSCX plugin) and not on .14823 (corresponding to the OIDs check in Aruba standard plugin). Can you tell us if this plugin was working for you in the past ? Or if it never works ?

Feel free to give us an .snmpwalk anonymized (full snmpwalk of enterprise branch :snmpwalk -ObentU -v 2c -c public address .1.3.6.1.4.1 > equipment.snmpwalk) to help us with troubleshooting this issue. And also if you have MIB information to help us re-synchronize the rights OIDs it can helps a lot. Thanks for your patience 🙏