[network::digi::anywhereusb::snmp::plugin] Cant get a single value with CPU and MEMORY

centreon / centreon-plugins

Collection of standard plugins to discover and gather cloud-to-edge metrics and status across your whole IT infrastructure.

https://www.centreon.com

Apache License 2.0

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[network::digi::anywhereusb::snmp::plugin] Cant get a single value with CPU and MEMORY #4821

Open gagzou opened 7 months ago

gagzou commented 7 months ago

Hi,

With AnywhereUSB 24 Plus, I have "unknown" errors with cpu and memory : /usr/lib/centreon/plugins//centreon_digi_anywhereusb.pl --plugin=network::digi::anywhereusb::snmp::plugin --mode=cpu --hostname='x.x.x.x' --snmp-version='3' --snmp-username=XXX --authprotocol=SHA --authpassphrase='XXX' --privprotocol=AES --privpassphrase='XXX' --snmp-autoreduce --snmp-timeout='2' --warning='' --critical='' UNKNOWN: SNMP GET Request: Cant get a single value. Mib file : USBAnywhere.zip

Best regards,

gagzou commented 5 months ago

do you have any news for this fix ? Thanks

lucie-dubrunfaut commented 2 months ago

Hello :)

Can you tell us if you have the same issue with the others modes of this plugin (interfaces and uptime) ? Also to help us with troubleshooting this issue first thanks for the MIB files, but also can you provide us an anonymized .snmpwalk (full snmpwalk of enterprise branch :snmpwalk -ObentU -v 2c -c public address .1.3.6.1.4.1 > equipment.snmpwalk) of your equipment ?

Thanks for your patience 🙏