Open gfcarvalho-rgk opened 7 months ago
Hi!
Please let me know if there any other information i can help with or some other test i should run..
Thanks!
Hello :)
Can you provide us an anonymized .snmpwalk (full snmpwalk of enterprise branch : snmpwalk -ObentU -v 2c -c public address .1.3.6.1.4.1 > equipment.snmpwalk
) of your equipment to help us troubleshooting this issue ?
Or at least the output with --debug
option set?
Thanks for your patience 🙏
I wasn't able to run the snmpwalk -Obentu -v3 -l authPriv -u user -a SHA -A "pass" -x DES -X "otherpass" 10.10.0.10 > cisco.snmpwalk
in the same moment where the error was reported in the monitoring system.. is it needed? if so, i can schedule with cron and bash, if not, zip file attached!
Thanks!
Hello :)
I'm not sure we can work on the issue if we don't have the data under the conditions where the problem occurs. So ideally if you can reproduce the issue to give us the data in the state that implies this outcome that would be best.
Hi!
We managed (with bash scripting and cron) to run the command while the behavior was happening for a few minutes, 4 alarms where generated this morning at:
The script was executed at:
If i can help with other information/data please let me know.. Thank you ! :)
Greetings!
We are monitoring a cisco stack with 3 sw's, a few weeks ago some interfaces are showing up with critical status due to traffic in/out greater than threshold, those interfaces are listed with 10 or 100mbps but they are down (admin up but nothing connected).
We are using regex to match all Gb ports of all sw's in the stack, we did a few tests filtering ports of one specific switch and the problem still happens, if we specify one interface of one switch it works...
How to reproduce
Please provide below the initial conditions to reproduce the bug
Environment:
Version of the plugin: version of the package or last commit date if using a clone of this repository. We are using release 20221017 but the same behavior was observed with 20230118.
Information about the monitored resource: the exact model and version of the device, software or product you are trying to monitor. Cisco WS-C2960X-48FPS-L / WS-C2960X-48FPD-L, Software Version: 15.2(7)E7
Command line: the command line that is used. The interface Gi3/0/12 doens't have anything connected...
Expected result
Plugin Output showing ok or critical status with some details
Actual result
Some interfaces that doesn't have anything connected are listed in plugin output with metrics that doesn't belong to them...