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certera-io / certera

A central validation server for Let's Encrypt certificates
https://docs.certera.io
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Setup Certificate step - Invalid #34

Open Skip75 opened 2 years ago

Skip75 commented 2 years ago

Hello

I'm on the installation phase. Once I start the Certificate installation phase : https://docs.certera.io/#certificate When I clic on "Get certificate", I receive following error :

Starting certificate acquisition for certera.domain.com... 
Initializing ACME client and ensuring account... 
Creating order... 
Requesting ACME validation... 
Completing order... (this can take up to 30 seconds)
Cleaning up... 
Done. Status: Invalid... 

Errors:
Forbidden urn:ietf:params:acme:error:unauthorized Invalid response from http://certera.domain.com/.well-known/acme-challenge/ddkhQNDuC2Bn2aIvOsgfsgdsGQ4Zw65opKuwZDr07w [1.2.3.4]: 502

Then on application logs, I have following logs :

Mar 20 00:23:57 pki-certera certera[16545]: #033[40m#033[32minfo#033[39m#033[22m#033[49m: Certera.Web.Pages.Setup.IndexModel[0]
Mar 20 00:23:57 pki-certera certera[16545]:       User created a new account with password.
Mar 20 00:24:42 pki-certera certera[16545]: #033[40m#033[1m#033[33mwarn#033[39m#033[22m#033[49m: Certera.Web.Program[0]
Mar 20 00:24:42 pki-certera certera[16545]:       Cert requested for , which differs from certera.domain.com. Will only attempt to locate certificate for certera.domain.com.
Mar 20 00:24:42 pki-certera certera[16545]: #033[40m#033[1m#033[33mwarn#033[39m#033[22m#033[49m: Certera.Web.Program[0]
Mar 20 00:24:42 pki-certera certera[16545]:       Cert requested for , which differs from certera.domain.com. Will only attempt to locate certificate for certera.domain.com.
Mar 20 00:24:42 pki-certera certera[16545]: #033[40m#033[1m#033[33mwarn#033[39m#033[22m#033[49m: Certera.Web.Program[0]
Mar 20 00:24:42 pki-certera certera[16545]:       Cert requested for , which differs from certera.domain.com. Will only attempt to locate certificate for certera.domain.com.
Mar 20 00:24:42 pki-certera certera[16545]: #033[40m#033[1m#033[33mwarn#033[39m#033[22m#033[49m: Certera.Web.Program[0]
Mar 20 00:24:42 pki-certera certera[16545]:       Cert requested for , which differs from certera.domain.com. Will only attempt to locate certificate for certera.domain.com.

Any idea ?