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certera-io / certera

A central validation server for Let's Encrypt certificates
https://docs.certera.io
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User locked after few login attempts #5

Closed gik000 closed 4 years ago

gik000 commented 4 years ago

How to unlock a user that has failed few login attempts? Is there a way to do that?

certeraio commented 4 years ago

Hi @gik000,

The user should only be locked out for 5 minutes. Upon a successful login after a lockout (and after 5 minutes has elapsed since the last attempt), the attempt count and clock are reset.

If it's been more than 5 minutes and you still can't get in, please let me know. I'll double check things on my end and run through some tests to confirm.

gik000 commented 4 years ago

Hi,

thanks for your answer. I waited 5 minutes and the problem went away.

As improvement, I would suggest to implement a mechanism to unblock the users from command line.

Thanks

certeraio commented 4 years ago

That sounds like a neat improvement, but not something I can tackle right now. I think the 5 minutes is pretty easy to work with and not terribly inconvenient. Should this become a bigger issue, let's re-open and we can discuss and prioritize again.