search

chaibio / chaipcr

The software behind Chai's open-source Real-Time PCR instrument
https://www.chaibio.com
88 stars 36 forks source link

Can't set up a new account to access Open QPCR after factory reset.! #102

Open MongkolV71 opened 1 year ago

MongkolV71 commented 1 year ago

Can anyone please help this out? I forgot my password to access Open QPCR as usual. I usually do factory reset and after machine rebooting I connect my MacBook to machine via USB and type 192.168.7.2 in web browser. Usually Open QPCR welcome page will show and I can set up and access to machine. But not this time, instead of welcome page, login page is shown and ask for user name and password which I have forgotten. I already have done factory reset several times but the results are still the same.

MongkolV71 commented 1 year ago

One thing I noticed that the machine does not show serial number on it's reen. It only show IP address and a software version