The Kitsune index in the latest version does not include the time to first reply. This metric is quite useful for understanding how responsive a community is. Please add that information to the index. I propose storing it in hours and setting a name that is easy to understand like time_to_first_reply_hours.
The Kitsune index in the latest version does not include the time to first reply. This metric is quite useful for understanding how responsive a community is. Please add that information to the index. I propose storing it in hours and setting a name that is easy to understand like
time_to_first_reply_hours.