No data and visualization error

[yodayuuki55]

Hi~ Now i can open http://localhost:5601 but i cant see any data and there is a error in visualization.

[zhquan]

Hi @yodayuuki55

Go to Dev Tools and execute GET _cat/indices and check if you have git_demo_enriched and github_demo_enriched indexes. If not you have to wait until Mordred creates them due to the index pattern affiliations use these enriched indexes.

Best, Quan

[yodayuuki55]

Hi @yodayuuki55

Go to Dev Tools and execute GET _cat/indices and check if you have git_demo_enriched and github_demo_enriched indexes. If not you have to wait until Mordred creates them due to the index pattern affiliations use these enriched indexes.

Best, Quan

Thanks for reply! The follwing is GET _cat/indices

I have git_demo_enriched and github_demo_enriched but there are only "- - -" after them

[zhquan]

@yodayuuki55 - You executed GET _cat/aliases instead of GET _cat/indices. Could you execute GET _cat/indices to know if there are items in the enriched indexes?

[yodayuuki55]

I'm so sry @zhquan The following is GET _cat/indices

[zhquan]

@yodayuuki55 - You don't have any items in your indexes. That means your projects.json is empty or not configured correctly.

Have a look your all.log to check if there are errors.

[yodayuuki55]

I can only find one error that grimoire_elk.elk - ERROR - Error feeding raw from github (https://github.com/chaoss/grimoirelab): 401 Client Error: Unauthorized for url: https://api.github.com/rate_limit There is too much information in all.log

2021-08-23 06:44:55,489 - grimoire_elk.elk - ERROR - Error feeding raw from github (https://github.com/chaoss/grimoirelab): 401 Client Error: Unauthorized for url: https://api.github.com/rate_limit Traceback (most recent call last): File "/usr/local/lib/python3.7/dist-packages/grimoire_elk/elk.py", line 162, in feed_backend ocean_backend.feed(**params) File "/usr/local/lib/python3.7/dist-packages/grimoire_elk/raw/elastic.py", line 228, in feed self.feed_items(items) File "/usr/local/lib/python3.7/dist-packages/grimoire_elk/raw/elastic.py", line 244, in feed_items for item in items: File "/usr/local/lib/python3.7/dist-packages/perceval/backend.py", line 224, in fetch self.client = self._init_client() File "/usr/local/lib/python3.7/dist-packages/perceval/backends/core/github.py", line 293, in _init_client self.archive, from_archive, self.ssl_verify) File "/usr/local/lib/python3.7/dist-packages/perceval/backends/core/github.py", line 653, in init self._choose_best_api_token() File "/usr/local/lib/python3.7/dist-packages/perceval/backends/core/github.py", line 954, in _choose_best_api_token self._update_current_rate_limit() File "/usr/local/lib/python3.7/dist-packages/perceval/backends/core/github.py", line 999, in _update_current_rate_limit raise error File "/usr/local/lib/python3.7/dist-packages/perceval/backends/core/github.py", line 991, in _update_current_rate_limit response = super().fetch(url) File "/usr/local/lib/python3.7/dist-packages/perceval/client.py", line 143, in fetch response = self._fetch_from_remote(url, payload, headers, method, stream, auth) File "/usr/local/lib/python3.7/dist-packages/perceval/client.py", line 186, in _fetch_from_remote raise e File "/usr/local/lib/python3.7/dist-packages/perceval/client.py", line 181, in _fetch_from_remote response.raise_for_status() File "/usr/local/lib/python3.7/dist-packages/requests/models.py", line 940, in raise_for_status raise HTTPError(http_error_msg, response=self) requests.exceptions.HTTPError: 401 Client Error: Unauthorized for url: https://api.github.com/rate_limit 2021-08-23 06:44:55,491 - grimoire_elk.elk - INFO - [github] Done collection for https://github.com/chaoss/grimoirelab 2021-08-23 06:44:55,491 - sirmordred.task_collection - INFO - [github] collection finished for https://github.com/chaoss/grimoirelab 2021-08-23 06:44:55,491 - sirmordred.task_collection - INFO - [github] collection phase finished in 00:00:00 2021-08-23 06:45:05,506 - sirmordred.task_enrich - INFO - [github] enrichment phase starts

[vchrombie]

Hi @yodayuuki55, sorry for the inconvenience caused.

Can you check if the github token is working using perceval?

$ perceval github chaoss grimoirelab --sleep-for-rate  -t TOKEN

grimoire_elk.elk - ERROR - Error feeding raw from github (https://github.com/chaoss/grimoirelab): 401 Client Error: Unauthorized for url: https://api.github.com/rate_limit

requests.exceptions.HTTPError: 401 Client Error: Unauthorized for url: https://api.github.com/rate_limit

It looks like there is some problem with the token.

Please let us know.

[zhquan]

@yodayuuki55 - It seems the problem is the setup.cfg. Check if your GitHub-TOKEN is working correctly and make sure the sleep-for-rate = true is activated.

You can check your token with Perceval as @vchrombie said. Or you can execute it into your Mordred container

$ docker exec -it MORDRED_CONTAINER_NAME /bin/bash
$ perceval github chaoss grimoirelab -t TOKEN --sleep-for-rate

Your setup.cfg should have at least this:

[git]
raw_index = git_demo_raw
enriched_index = git_demo_enriched
latest-items = false

[github]
raw_index = github_demo_raw
enriched_index = github_demo_enriched
api-token = TOKEN
sleep-for-rate = true
no-archive = true

projects.json

{
    "GrimoireLab": {
        "git": [
            "https://github.com/chaoss/grimoirelab.git"
        ],
        "github": [
            "https://github.com/chaoss/grimoirelab"
        ]
    }
}

[yodayuuki55]

Hi @vchrombie @zhquan I find that my machine not having perceval and when i tried to install it ,i got a new problem:

ERROR: Could not find a version that satisfies the requirement grimoirelab-toolkit (unavailable) (from versions: 0.1.0, 0.1.1, 0.1.2, 0.1.3, 0.1.4, 0.1.5, 0.1.6, 0.1.7, 0.1.8, 0.1.9, 0.1.10, 0.1.12, 0.2.0) ERROR: No matching distribution found for grimoirelab-toolkit (unavailable)

My grimoirelab-toolkit version is 0.2.0 installed from https://github.com/vchrombie/grimoirelab-toolkit

So,i cannot use $ perceval github chaoss grimoirelab --sleep-for-rate -t TOKEN now

[yodayuuki55]

@yodayuuki55 - It seems the problem is the setup.cfg. Check if your GitHub-TOKEN is working correctly and make sure the sleep-for-rate = true is activated.

You can check your token with Perceval as @vchrombie said. Or you can execute it into your Mordred container

$ docker exec -it MORDRED_CONTAINER_NAME /bin/bash
$ perceval github chaoss grimoirelab -t TOKEN --sleep-for-rate

Your setup.cfg should have at least this:

[git]
raw_index = git_demo_raw
enriched_index = git_demo_enriched
latest-items = false

[github]
raw_index = github_demo_raw
enriched_index = github_demo_enriched
api-token = TOKEN
sleep-for-rate = true
no-archive = true

projects.json

{
    "GrimoireLab": {
        "git": [
            "https://github.com/chaoss/grimoirelab.git"
        ],
        "github": [
            "https://github.com/chaoss/grimoirelab"
        ]
    }
}

I can make sure that my setup.cfg and projects.json have this.

[yodayuuki55]

@zhquan @vchrombie I still cannot install perceval but now i can use perceval github chaoss grimoirelab -t TOKEN --sleep-for-rate and there is a error:

[2021-08-23 22:13:24,511] - Sir Perceval is on his quest. [2021-08-23 22:13:25,222] - Error!: expected str, bytes or os.PathLike object, not NoneType [2021-08-23 22:13:25,223] - Sir Perceval completed his quest.

[zhquan]

@yodayuuki55 - I can reproduce your error. Your GitHub Token is not valid.

$ perceval github chaoss grimoirelab -t NOT-VALID-TOKEN --sleep-for-rate > /dev/null
[2021-08-23 16:57:24,124] - Sir Perceval is on his quest.
[2021-08-23 16:57:24,443] - Error!: expected str, bytes or os.PathLike object, not NoneType
[2021-08-23 16:57:24,445] - Sir Perceval completed his quest.

I can install Perceval without any issue.

Please follow these steps:

$ python3 -m venv ~/perceval-env

$ source ~/perceval-env/bin/activate

$ pip install --upgrade pip setuptools wheel

$ git clone https://github.com/chaoss/grimoirelab-perceval.git

$ cd grimoirelab-perceval

$ python3 setup.py install

$ perceval github chaoss grimoirelab -t VALID-TOKEN --sleep-for-rate > /dev/null
[2021-08-23 16:47:20,184] - Sir Perceval is on his quest.
[2021-08-23 16:52:57,475] - Summary of results

       Total items:     443
    Items produced:     443
     Items skipped:     0

    Last item UUID:     810622cdbfe43ec00cc3d9e80a23e3c3b027de86
    Last item date:     2021-08-23 14:17:03+00:00

    Min. item date:     2017-10-04 08:02:32+00:00
    Max. item date:     2021-08-23 14:17:03+00:00

    Min. offset:    -   Max. offset:    -   Last offset:    -

[2021-08-23 16:52:57,479] - Sir Perceval completed his quest.

The GitHub token needs READ permissions.

[yodayuuki55]

@yodayuuki55 - I can reproduce your error. Your GitHub Token is not valid.

$ perceval github chaoss grimoirelab -t NOT-VALID-TOKEN --sleep-for-rate > /dev/null
[2021-08-23 16:57:24,124] - Sir Perceval is on his quest.
[2021-08-23 16:57:24,443] - Error!: expected str, bytes or os.PathLike object, not NoneType
[2021-08-23 16:57:24,445] - Sir Perceval completed his quest.

I can install Perceval without any issue.

Please follow these steps:

$ python3 -m venv ~/perceval-env

$ source ~/perceval-env/bin/activate

$ pip install --upgrade pip setuptools wheel

$ git clone https://github.com/chaoss/grimoirelab-perceval.git

$ cd grimoirelab-perceval

$ python3 setup.py install

$ perceval github chaoss grimoirelab -t VALID-TOKEN --sleep-for-rate > /dev/null
[2021-08-23 16:47:20,184] - Sir Perceval is on his quest.
[2021-08-23 16:52:57,475] - Summary of results

     Total items:     443
  Items produced:     443
   Items skipped:     0

  Last item UUID:     810622cdbfe43ec00cc3d9e80a23e3c3b027de86
  Last item date:     2021-08-23 14:17:03+00:00

  Min. item date:     2017-10-04 08:02:32+00:00
  Max. item date:     2021-08-23 14:17:03+00:00

  Min. offset:    -   Max. offset:    -   Last offset:    -

[2021-08-23 16:52:57,479] - Sir Perceval completed his quest.

The GitHub token needs READ permissions.

Now I can successfully installed perceval: Finished processing dependencies for perceval==0.17.10 But when use $ perceval github chaoss grimoirelab -t VALID-TOKEN --sleep-for-rate > /dev/null, i got the same error:

(perceval-env) root@hs-v-osssc-dev-01:~/grimoirelab-perceval# perceval github chaoss grimoirelab -t VALID-TOKEN --sleep-for-rate > /dev/null [2021-08-23 23:49:43,504] - Sir Perceval is on his quest. [2021-08-23 23:49:44,169] - Error!: expected str, bytes or os.PathLike object, not NoneType [2021-08-23 23:49:44,170] - Sir Perceval completed his quest.

And this is my setup.cfg:

[git] raw_index = git_demo_raw enriched_index = git_demo_enriched latest-items = false studies = [enrich_demography:git, enrich_areas_of_code:git, enrich_onion:git]

[github] api-token = TOKEN

enterprise-url =

raw_index = github_demo_raw sleep-for-rate = true sleep-time = "300" enriched_index = github_demo_enriched no-archive = true

[zhquan]

@yodayuuki55 - You have to replace VALID-TOKEN or TOKEN with your own personal GitHub token.

Click here to know how to create a GitHub token. Remember that the GitHub token needs READ permissions.

[yodayuuki55]

@yodayuuki55 - You have to replace VALID-TOKEN or TOKEN with your own personal GitHub token.

Click here to know how to create a GitHub token. Remember that the GitHub token needs READ permissions.

Sorry for delay. The following is result of $ perceval github chaoss grimoirelab -t VALID-TOKEN --sleep-for-rate :

   [2021-08-24 09:20:54,619] - Summary of results

           Total items:         443
        Items produced:         443
         Items skipped:         0

        Last item UUID:         810622cdbfe43ec00cc3d9e80a23e3c3b027de86
        Last item date:         2021-08-23 17:10:30+00:00

        Min. item date:         2017-10-04 08:02:32+00:00
        Max. item date:         2021-08-23 17:10:30+00:00

        Min. offset:    -       Max. offset:    -       Last offset:    -

[vchrombie]

Thanks for clarifying @yodayuuki55.

(perceval-env) root@hs-v-osssc-dev-01:~/grimoirelab-perceval# perceval github chaoss grimoirelab -t VALID-TOKEN --sleep-for-rate > /dev/null [2021-08-23 23:49:43,504] - Sir Perceval is on his quest. [2021-08-23 23:49:44,169] - Error!: expected str, bytes or os.PathLike object, not NoneType [2021-08-23 23:49:44,170] - Sir Perceval completed his quest.

It looks like you are on a Windows machine. I think this error comes because of this > /dev/null error. However, for clarifying, almost all the development for GrimoireLab is done in Linux-based systems. That means that using Linux for development is certainly more friendly, and we can provide much more support.

Anyways this isn't our concern right now.

   [2021-08-24 09:20:54,619] - Summary of results

           Total items:         443

The token seems to be working fine. Can you use this token for the configurations mentioned in the https://github.com/chaoss/grimoirelab/issues/444#issuecomment-903725480.

setup.cfg should have atleast

[git]
raw_index = git_demo_raw
enriched_index = git_demo_enriched
latest-items = false

[github]
raw_index = github_demo_raw
enriched_index = github_demo_enriched
api-token = TOKEN
sleep-for-rate = true
no-archive = true

projects.json

{
    "GrimoireLab": {
        "git": [
            "https://github.com/chaoss/grimoirelab.git"
        ],
        "github": [
            "https://github.com/chaoss/grimoirelab"
        ]
    }
}

It would be great if you can restart the docker/docker-compose method of installation. Please check the docker-compose common questions.

If you still face any errors, please let us know the installation method you have used and also share the full version of the setup.cfg and projects.json files.

Hope this helps. Best, Venu

[yodayuuki55]

Hi@vchrombie Thanks for reply!

Due to my job demand, i have to use my PC (WINDOWS) connecting to a VM (Ubuntu) by SSH.

I have just used docker-compose restart to restart the platform,but there is no change on my dashboard,maybe i need to wait for minutes?

The follwing is my setup.cfg and projects.json:

setup.cfg :

[general] short_name = GrimoireLab update = true min_update_delay = 60 debug = false logs_dir = /home/bitergia/logs aliases_file = /home/bitergia/conf/aliases.json

[projects] projects_file = /home/bitergia/conf/projects.json

[es_collection] url = http://elasticsearch:9200

[es_enrichment] url = http://elasticsearch:9200 autorefresh = true

[sortinghat] host = mariadb user = root password = database = demo_sh load_orgs = true orgs_file = /home/bitergia/conf/organizations.json autoprofile = [github, pipermail, git] matching = [email] sleep_for = 100 unaffiliated_group = Unknown affiliate = true strict_mapping = false reset_on_load = false identities_file = [/home/bitergia/conf/identities.yml] identities_format = grimoirelab

[panels] kibiter_time_from = now-5y kibiter_default_index = git kibiter_url = http://kibiter:5601 kibiter_version = 6.1.4-1 gitlab-issues = true gitlab-merges = true github-repos = true

[phases] collection = true identities = true enrichment = true panels = true

[bugzillarest]

raw_index = bugzillarest_demo_raw

enriched_index = bugzillarest_demo_enriched

no-archive = true

[confluence]

no-archive = true

raw_index = confluence_demo_raw

enriched_index = confluence_demo_enriched

[discourse]

raw_index = discourse_demo_raw

enriched_index = discourse_demo_enriched

no-archive = true

[git] raw_index = git_demo_raw enriched_index = git_demo_enriched latest-items = false studies = [enrich_demography:git, enrich_areas_of_code:git, enrich_onion:git]

[github] api-token = ghp_.......

enterprise-url =

raw_index = github_demo_raw sleep-for-rate = true sleep-time = "300" enriched_index = github_demo_enriched no-archive = true

[gitlab:issues] api-token = ghp_....... raw_index = gitlab_issues_demo_raw enriched_index = gitlab_issues_demo_enriched no-archive = true

enterprise-url =

sleep-for-rate = true

[gitlab:merge] api-token = ghp_....... raw_index = gitlab_merges_demo_raw enriched_index = gitlab_merges_demo_enriched no-archive = true

enterprise-url =

category = merge_request sleep-for-rate = true

[jira]

raw_index = jira_demo_raw

enriched_index = jira_demo_enriched

no-archive = true

[pipermail]

raw_index = pipermail_demo_raw

enriched_index = pipermail_demo_enriched

no-verify = true

[mediawiki]

raw_index = mediawiki_demo_raw

enriched_index = mediawiki_demo_enriched

no-archive = true

[meetup]

raw_index = meetup_demo_raw

enriched_index = meetup_demo_enriched

api-token =

no-archive = true

sleep-for-rate = true

sleep-time = "300"

[stackexchange]

raw_index = stackexchange_demo_raw

enriched_index = stackexchange_demo_enriched

api-token =

no-archive = true

[slack]

raw_index = slack_demo_raw

enriched_index = slack_demo_enriched

api-token =

no-archive = true

[supybot]

raw_index = supybot_demo_raw

enriched_index = supybot_demo_enriched

[twitter]

raw_index = twitter_demo_raw

enriched_index = twitter_demo_enriched

api-token =

no-archive = true

sleep-for-rate = true

sleep-time = 300

studies based on enriched indexes

[enrich_demography:git]

[enrich_areas_of_code:git] in_index = git_demo_raw out_index = git-aoc_demo_enriched

[enrich_onion:git] in_index = git out_index = git-onion_demo_enriched contribs_field = hash

projects.json:

{ "Grimoirelab": { "git": [ "https://github.com/chaoss/grimoirelab.git" ], "github": [ "https://github.com/chaoss/grimoirelab" ] } }

[vchrombie]

Due to my job demand, i have to use my PC (WINDOWS) connecting to a VM (Ubuntu) by SSH.

No problem, we completely understand the requirement. :slightly_smiling_face:

I have just used docker-compose restart to restart the platform,but there is no change on my dashboard,maybe i need to wait for minutes?

Please see that you need to wait at least for 10-15 minutes to see the data. It might take more time depending on the size of the project. Please keep us updated.

[yodayuuki55]

Due to my job demand, i have to use my PC (WINDOWS) connecting to a VM (Ubuntu) by SSH.

No problem, we completely understand the requirement. 🙂

I have just used docker-compose restart to restart the platform,but there is no change on my dashboard,maybe i need to wait for minutes?

Please see that you need to wait at least for 10-15 minutes to see the data. It might take more time depending on the size of the project. Please keep us updated.

Thanks for quick reply! I am waiting for it and will tell you the result soon.

[yodayuuki55]

Due to my job demand, i have to use my PC (WINDOWS) connecting to a VM (Ubuntu) by SSH.

No problem, we completely understand the requirement. 🙂

I have just used docker-compose restart to restart the platform,but there is no change on my dashboard,maybe i need to wait for minutes?

Please see that you need to wait at least for 10-15 minutes to see the data. It might take more time depending on the size of the project. Please keep us updated.

It seems not working,i still see nothing about data,maybe there is something wrong in my setup.cfg and project.json?

Could you help me check them? Thanks a lot!

[zhquan]

@yodayuuki55 - Check your logs (all.log) and search by ERROR. Also check your indexes GET _cat/indices if there are items on raw and enriched indexes.

Anyway, comment [gitlab:issue] and [gitlab:merge] sections due to in your projects.json only have git and github.

[yodayuuki55]

@zhquan Ok,i have commented them and the following are ERROR in all.log :

2021-08-23 04:38:09,199 - grimoire_elk.elk - ERROR - [git] Problem executing study enrich_areas_of_code:git, RequestError(400, 'search_phase_execution_exception', 'No mapping found for [metadatatimestamp] in order to sort on') 2021-08-23 04:38:09,199 - sirmordred.task_manager - ERROR - [git] Exception in Task Manager RequestError(400, 'search_phase_execution_exception', 'No mapping found for [metadatatimestamp] in order to sort on')

2021-08-23 05:08:39,883 - grimoire_elk.elk - ERROR - Error feeding raw from github (https://github.com/chaoss/grimoirelab): 401 Client Error: Unauthorized for url: https://api.github.com/rate_limit

raise HTTPError(http_error_msg, response=self) requests.exceptions.HTTPError: 401 Client Error: Unauthorized for url: https://api.github.com/rate_limit

The following is my indexes GET _cat/indices :

[zhquan]

@yodayuuki55

2021-08-23 05:08:39,883 - grimoire_elk.elk - ERROR - Error feeding raw from github (https://github.com/chaoss/grimoirelab): >401 Client Error: Unauthorized for url: https://api.github.com/rate_limit

you are not using a valid token and it's strange due to you tested with Perceval (https://github.com/chaoss/grimoirelab/issues/444#issuecomment-904245612). I guess your Mordred is still using the old setup.cfg.

Execute this to know if your setup.cfg is updated (To know your Mordred container name execute docker ps).

$ docker exec -it MORDRED_CONTAINER_NAME cat /home/bitergia/conf/setup.cfg

Could you search in your log if you can see errors like Error feeding raw from git (https://github.com/chaoss/grimoirelab.git): or any other error related to git due to git does not use TOKEN and I see your git_demo_raw index is empty.

2021-08-23 04:38:09,199 - grimoire_elk.elk - ERROR - [git] Problem executing study enrich_areas_of_code:git, RequestError(400, 'search_phase_execution_exception', 'No mapping found for [metadatatimestamp] in order to sort on') 2021-08-23 04:38:09,199 - sirmordred.task_manager - ERROR - [git] Exception in Task Manager RequestError(400, 'search_phase_execution_exception', 'No mapping found for [metadatatimestamp] in order to sort on')

This error is related to the study based on the raw index and your raw index is empty.

When you restart the Mordred container you will see a message like Starting SirMordred engine ... on your logs. So make sure to search errors after your last Starting SirMordred engine ... message.

[yodayuuki55]

@yodayuuki55

2021-08-23 05:08:39,883 - grimoire_elk.elk - ERROR - Error feeding raw from github (https://github.com/chaoss/grimoirelab): >401 Client Error: Unauthorized for url: https://api.github.com/rate_limit

you are not using a valid token and it's strange due to you tested with Perceval (#444 (comment)). I guess your Mordred is still using the old setup.cfg.

Execute this to know if your setup.cfg is updated (To know your Mordred container name execute docker ps).

$ docker exec -it MORDRED_CONTAINER_NAME cat /home/bitergia/conf/setup.cfg

Could you search in your log if you can see errors like Error feeding raw from git (https://github.com/chaoss/grimoirelab.git): or any other error related to git due to git does not use TOKEN and I see your git_demo_raw index is empty.

2021-08-23 04:38:09,199 - grimoire_elk.elk - ERROR - [git] Problem executing study enrich_areas_of_code:git, RequestError(400, 'search_phase_execution_exception', 'No mapping found for [metadatatimestamp] in order to sort on') 2021-08-23 04:38:09,199 - sirmordred.task_manager - ERROR - [git] Exception in Task Manager RequestError(400, 'search_phase_execution_exception', 'No mapping found for [metadatatimestamp] in order to sort on')

This error is related to the study based on the raw index and your raw index is empty.

When you restart the Mordred container you will see a message like Starting SirMordred engine ... on your logs. So make sure to search errors after your last Starting SirMordred engine ... message.

Sorry for delay @zhquan It seems there is not Mordred container.

[zhquan]

@yodayuuki55 your mordred container is stopped I guess you will see it if you execute docker ps -a. You have to restart the mordred container docker restart dockercompose_mordred_1 or docker-compose up -d

[yodayuuki55]

@yodayuuki55 your mordred container is stopped I guess you will see it if you execute docker ps -a. You have to restart the mordred container docker restart dockercompose_mordred_1 or docker-compose up -d

You are right! My mordred container is stopped.

But after using docker restart dockercompose_mordred_1 or docker-compose up -d , my mordred is started less than 1 second and then it is stopped.

The following is my docker-compose.yml about mordred :

mordred: restart: on-failure:5 image: bitergia/mordred:latest volumes:

• ../default-grimoirelab-settings/setup.cfg:/home/bitergia/conf/setup.cfg
• ../default-grimoirelab-settings/aliases.json:/home/bitergia/conf/aliases.json
• ../default-grimoirelab-settings/projects.json:/home/bitergia/conf/projects.json
• ../default-grimoirelab-settings/organizations.json:/home/bitergia/conf/organizations.json
• ../default-grimoirelab-settings/identities.yml:/home/bitergia/conf/identities.yml
• /tmp/:/home/bitergia/logs
• /home/NAME/mordred-log:/home/bitergia/logs depends_on:
• mariadb
• elasticsearch mem_limit: 4g

[zhquan]

@yodayuuki55 - Check the Mordred container logs executing docker logs dockercompose_mordred_1

[yodayuuki55]

@yodayuuki55 - Check the Mordred container logs executing docker logs dockercompose_mordred_1

Traceback (most recent call last): File "/usr/local/bin/sirmordred", line 118, in logger = setup_logs(logs_dir, debug_mode) File "/usr/local/bin/sirmordred", line 61, in setup_logs fh = logging.FileHandler(fh_filepath) File "/usr/lib/python3.7/logging/init.py", line 1092, in init StreamHandler.init(self, self._open()) File "/usr/lib/python3.7/logging/init.py", line 1121, in _open return open(self.baseFilename, self.mode, encoding=self.encoding) PermissionError: [Errno 13] Permission denied: '/home/bitergia/logs/all.log'

[zhquan]

@yodayuuki55 I see in your docker-compose.yml two volumes for /home/bitergia/logs

- /tmp/:/home/bitergia/logs
- /home/NAME/mordred-log:/home/bitergia/logs

PermissionError: [Errno 13] Permission denied: '/home/bitergia/logs/all.log'

docker has no permission to access /home/NAME/mordred-log/ and/or /tmp/.

If you want to keep your logs in /home/NAME/mordred-log you have to remove the other. And make sure docker has read and write permissions in /home/NAME/mordred-log.

If you have issues to know your docker user execute this chmod 777 /home/NAME/mordred-log.

And restart the Mordred container.

[yodayuuki55]

@yodayuuki55 I see in your docker-compose.yml two volumes for /home/bitergia/logs

- /tmp/:/home/bitergia/logs
- /home/NAME/mordred-log:/home/bitergia/logs

PermissionError: [Errno 13] Permission denied: '/home/bitergia/logs/all.log'

docker has no permission to access /home/NAME/mordred-log/ and/or /tmp/.

If you want to keep your logs in /home/NAME/mordred-log you have to remove the other. And make sure docker has read and write permissions in /home/NAME/mordred-log.

If you have issues to know your docker user execute this chmod 777 /home/NAME/mordred-log.

And restart the Mordred container.

Thanks a lot! It works!

And now,I can see datas on my dashboard! I am truly grateful for your help @zhquan @vchrombie

[yodayuuki55]

@zhquan I think i can close this issue,thanks! 👍