Will not export to png or svg

character-map-uwp / Character-Map-UWP

A modern, native UWP replacement for the Win32 Character Map and Windows Font Viewer with flawless high DPI and touch support.

MIT License

623 stars 53 forks source link

Will not export to png or svg #215

Closed Mike134 closed 1 year ago

Mike134 commented 2 years ago

When attempting to save a character as a png or svg, an empty file is created and then the following message is displayed This happens on two different systems. Win 11 22H2 22622.598 and Win 11 22H2 22621.521.
Character Map UWP - 2022.2.4.0 (X64)

JohnnyWestlake commented 2 years ago

Hi, thanks for the report. Does this occur on all fonts or just a particular font? I have yet to be able to reproduce this with any of the fonts I have on hand

drofnarc commented 2 years ago

I am also having the same issue. I have used this character map in the past with no problems at all. This is the first time I have had an issue with it and have and every font I have tried gets the same response. I get the same response saying no such interface supported. I am using System 11.

ray1997 commented 2 years ago

Weird, I am on the same Windows 11 version; although Stable ring. (22H2/22621.674) and able to save the glyph from font Segoe UI Emoji just fine.. Edit: Tried on TH Sarabun New (Custom font) also work

eminterrupted commented 2 years ago

Hello, I am also experiencing this. Here's some info that hopefully will be helpful. Let me know if you'd like anything else!

I tried it with 2 system fonts (Calibri, Segoe UI) and 1 user-installed font (CaskaydiaCove Nerd Font) without success
The file gets created, but it's a 0B file
I've tried all four options (black and white fills on svg and png formats), and all experience this issue
Version info
- Windows: 22H2 22623.875
- Character Map UWP: 2022.2.6.0

ray1997 commented 1 year ago

@JohnnyWestlake Will you be able to look into this? As I'm now able to reproduce it, but I have no idea what magic stuff going on in C++ side of codes. The problem I'm guessing is about File sync on OneDrive? As saving to other folder outside OneDrive folder is working just fine, but as soon as saving file on OneDrive this happen:

The targetFolder ended up being null and I have no idea why :/

PS: Not sure if this will be any difference, but I have File OnDemand off.

ray1997 commented 1 year ago

Apologize for the mass pings, but none of you provide this crucial details. "Where did you save the files" and if you save on "Documents", "Desktop", or "Pictures" does it sync to online file provider? (Like OneDrive or Dropbox) @Mike134 @drofnarc @eminterrupted

JohnnyWestlake commented 1 year ago

This should be fixed in the latest update on the store. Thanks for the reports folks! And feel free to open this back up if you're still having issues.