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chargify / chargify_api_ares

A Chargify API wrapper for Ruby using ActiveResource
http://chargify.com
MIT License
161 stars 96 forks source link

Can't re-activate a subscription without a "card on file" #93

Closed jonathansimmons closed 9 years ago

jonathansimmons commented 9 years ago

This is possible in the Chargify web interface so I'm hoping it's just an oversight on the API side somehow. We've found that we often have people who try out our app, never enter card info and come back a few months later to try it again. We'd prefer to not have to manually reactivate each of these accounts.

Problem

I'm unable to re-activate a subscription if there is no card on file via a reactivate call.

Steps To Reproduce Attempt to call @subscription.reactivate or @subscription.reactivate(include_true:1, preserve_balance: 0) on a cancelled subscription without a card on file.

Expected Results Reactivated subscription, and a subscription state change callback.

Actual Results A subscription error of: "The customer does not have a credit card on file."

Version Numbers chargify_api_ares: 1.2.1 Rails 4.1.5 Ruby 2.1.2

(cc: @yesthatallen)

speric commented 9 years ago

Hey @jonathansimmons, would you mind opening a ticket at https://chargify.zendesk.com/hc/en-us? When doing so, can you include a working example of this behavior (subscription ID you're trying to reactivate)? I'll take a look.

Thanks!