Messages not sending with ChatwootChat widget?

[joelr45]

Hey guys, so I have followed your instructions from: https://github.com/chatwoot/chatwoot-flutter-sdk#b-using-chatwootchat-widget

I can set the user, but the messages are not sending through. Am I missing something here?

[Babs95]

Hi joelr45, I'm also facing the same issue

[angebagui]

Hello I have the same problem

[slfhstr]

Yeah, me too 👎 No response from chatwoot in almost 2 weeks ?

[sojan-official]

@iamsivin could you take a look ?

[joelr45]

Hey guys, just wanted to check in again. Any update?

[angebagui]

Still nothing.

[iamsivin]

@joelr45 Do you follow all the steps from here? https://github.com/chatwoot/chatwoot-flutter-sdk#a-using-chatwootchatdialog We tested it from our end, and it's working fine. You can see this in the loom video attached below. https://www.loom.com/share/ed1493914d4b47eab60848dae178235e

Can you guys share more details?

[angebagui]

I have used this https://github.com/chatwoot/chatwoot-flutter-sdk#a-using-chatwootchatdialog but i have the same bug https://www.loom.com/share/774aac597004416dabf871ed37b5453c

[joelr45]

@iamsivin Thanks for the reply, yeah, I have followed through with the documentation, but I am seeing the exact same behavior as @angebagui. Hmmm...

[angebagui]

Hey guys, just wanted to check in again. Any update?

[iamsivin]

@joelr45 @angebagui The package on the pub is not updated. You can build from the repo until that's resolved.

[iamsivin]

@joelr45 @angebagui @Babs95 @timconsidine Can you guys try using https://pub.dev/packages/chatwoot_sdk? This version will solve the issue that messages are not sending. You can try this flutter pub add chatwoot_sdk instead of this flutter pub add chatwoot_client_sdk for adding Chatwoot SDK.

[angebagui]

Great, Thank you very much.

[iamsivin]

Closing this issue as it is resolved.