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chatwoot / chatwoot-react-native-widget

React Native widget for Chatwoot
https://www.npmjs.com/package/@chatwoot/react-native-widget
MIT License
36 stars 39 forks source link

Add push notifications to when a new message is sent to the user #29

Open pranavrajs opened 1 year ago

pranavrajs commented 1 year ago

When an agent sends the message to the user, send a push notification to the user if the mobile app is in the background or closed.

HosAkh commented 1 year ago

A notification sign on the chat FAB is essential for a seamless user experience. It allows users to minimize the chat and use the app with confidence, knowing that they will be notified when an agent responds. Moreover, if a user leaves the app (and are type that don't check or miss the email notification) they won’t see a red dot notification on the chat FAB the next time they log in, which could result in missed messages giving them the impression that we didn't care enough to respond or having a buggy app that doesn't show chat notification. Therefore, implementing this feature is crucial to ensure that users are promptly notified of any updates on their chat.

umrashrf commented 3 months ago

I achieved that by using Chatwoot's webhook (Conversation Updated) and sending the push notification from my nodejs server.

AyoCodess commented 1 week ago

Will this be implemented