i can not respond widget user from chatwoot

chatwoot / chatwoot-react-native-widget

React Native widget for Chatwoot

MIT License

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Open grinono opened 1 year ago

grinono commented 1 year ago

I receive all messages in Chatwoot, but when I respond from chatwoot I do not see this message appearing the the widget.

Any idea where to look?

durrtagnan commented 1 year ago

Probably a different issue, but for what it's worth, I had the same problem, and it turned out I was not passing the user object properly (as described here: https://www.chatwoot.com/docs/product/channels/live-chat/integrations/react-native-widget/#props).