Closed alex4o closed 1 year ago
alex4o
commented
1 year ago Ok sry, fixed it https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/instagram-channel-setup please change this page with better description. Or if possible I will update the descriptions. I had added more permissions than needed.
You only need: message_reactions messages messaging_seen
tejaswinichile
commented
1 year ago It seems you had added standby messages; they are only helpful when your pages are connected to multiple apps. We have added it to some of our customers using various apps; it is only beneficial if you implement the handover protocol on top of this webhook.
@alex4o We will surely change the description, and if you have a better suggestion from the customer's point of view you are always welcome with the PR.
Thanks.
Closing this issue and creating one under https://github.com/chatwoot/docs with this ticket as a suggestion.
tejaswinichile
commented
1 year ago @alex4o If you are going to submit your app for review, make sure you do that on the live app. Facebook doesn't support test app webhook events for Instagram anymore. You can receive the Instagram message webhooks only when the app is in live mode.
https://developers.facebook.com/support/bugs/468852858104743/
github-actions[bot]
commented
1 year ago This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.
Describe the bug
I have setup an instagram connection for chatwoot. But when I send a message this is what I see.
To Reproduce
Steps to reproduce the behavior:
Setup a facebook app, and add the instagram webhook.
Expected behavior
See the messages that were send properly.
Server logs This is the file where it fails: https://github.com/chatwoot/chatwoot/blob/develop/app/jobs/webhooks/instagram_events_job.rb
Environment
Describe whether you are using Chatwoot Cloud (app.chatwoot.com) or a self-hosted installation of Chatwoot. If you are using a self-hosted installation of Chatwoot, describe the type of deployment (Docker/Linux VM installation/Heroku/Kubernetes/Other).
Desktop (please complete the following information) (If applicable)
Smartphone (please complete the following information) (If applicable)
Docker (If applicable)
Please share the output of the following.
docker version20.10.21docker infoServer: Containers: 5 Running: 4 Paused: 0 Stopped: 1 Images: 3 Server Version: 20.10.21 Storage Driver: btrfs Build Version: Btrfs v6.0 Library Version: 102 Logging Driver: json-file Cgroup Driver: systemd Cgroup Version: 2 Plugins: Volume: local Network: bridge host ipvlan macvlan null overlay Log: awslogs fluentd gcplogs gelf journald json-file local logentries splunk syslog Swarm: inactive Runtimes: io.containerd.runtime.v1.linux runc io.containerd.runc.v2 Default Runtime: runc Init Binary: docker-init containerd version: 1c90a442489720eec95342e1789ee8a5e1b9536f runc version: v1.1.4-0-g5fd4c4d init version: de40ad0 Security Options: seccomp Profile: default cgroupns Kernel Version: 5.17.5-300.fc36.x86_64 Operating System: Fedora Linux 36 (Cloud Edition) OSType: linux Architecture: x86_64 CPUs: 4 Total Memory: 7.758GiB Name: vmi691347.contaboserver.net ID: VNJ7:HAVX:SMTW:G72O:SIYK:YWEW:6LYQ:7QCI:LJPH:XDOZ:ERWF:K3IW Docker Root Dir: /var/lib/docker Debug Mode: false Registry: https://index.docker.io/v1/ Labels: Experimental: false Insecure Registries: 127.0.0.0/8 Live Restore Enabled: false
docker-compose version 1.29.2, build unknown docker-py version: 5.0.3 CPython version: 3.10.8 OpenSSL version: OpenSSL 3.0.5 5 Jul 2022