Forward message to contact

chatwoot / chatwoot

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

https://www.chatwoot.com/help-center

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Forward message to contact #6013

Open voko3456 opened 1 year ago

voko3456 commented 1 year ago

as agent i want to forward message to anther contact

pranavrajs commented 1 year ago

@voko3456 Are you looking to share an email or any other channel messages?

armendane commented 1 year ago

This is so necessary... forward messages/images to another contact. Like a whatsapp web.

mattstyles333 commented 4 months ago

Any news on this, it'd be really valuable if we can forward emails to another email address. Currently we use the send transcript and put the email address in, but that doesn't send the inline images in the conversation (and less importantly changes the subject line).

lucianodltec commented 2 months ago