Manually edit incident timestamps

[geirarne]

Is your feature request related to a problem? Please describe. Being a relatively small team, adding an incident in the dashboard, is not usually the first thing that happens in our incident response. In addition, discovery and response times will vary. This means that it might go several minutes from a problem arises (and is noticable by end users), to when we are publishing an incident on our Checkly Dashboard. This is unfortunate during an incident (but usually mitigated by visible failing check ), but directly misleading in the historical overview, where the incident will seem (potentially much) shorter than it really was. This impacts user trust.

Describe the solution you'd like When editing a incident status update, I should be able to update the timestamp of that update.

Describe alternatives you've considered You might have a separate date field for published timestamp, but I think that will be more confusing, both for the incident manager and the end users.

Additional context This is a feature I used a lot in a previous gig, where we used statuspage.io (which you are quickly surpassing in other ways! kudos!)

[tnolet]

@geirarne thanks for the clear feedback! Extremely useful and I 100% understand the concern. Let me have a look if we can squeeze that in before we go GA with this feature.