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chembl / chembl_webservices_2

Source code of the ChEMBL web services.
https://www.ebi.ac.uk/chembl/ws
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some queries to api are timeouted #153

Closed piotr-gawron closed 6 years ago

piotr-gawron commented 6 years ago

I just noticed that some queries started to be time outed. Here is an example: https://www.ebi.ac.uk/chembl/api/data/target/CHEMBL1862

To be more specific. The error is about proxy error, but it happens after long time of waiting:

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /chembl/api/data/target/CHEMBL1862.

Reason: Error reading from remote server
mnowotka commented 6 years ago

Thanks for reporting this, I can confirm that this problem exists and it looks that it only affects single targets. If you know about any other URLs (not single targets), please let me know. I will inform you when this issue is resolved.

mnowotka commented 6 years ago

OK, it should be better now but I'm still investigating the cause.

piotr-gawron commented 6 years ago

Great,

Thanks a lot for fast answer.

mnowotka commented 6 years ago

There was a storage issue which affected servers, it's fixed now but don't hesistate to create another ticket if there are more problems with the API.