analyze: user has no connection for 3h

[chess-fan]

see here:

• info needed:
  • "try checking your firewall settings?"
  • did it ever actually work?
  • did he check yet his debug.log file?
  • his OS?

---

this is connected to tasks:

• 1 -> synchronize from zero (use case: new user)

• 3 test wallet software on all available OS (32/64bit)

[brainstormerpm]

I have several other wallets going on the computer, so not sure why the firewall would chose this one and not put up some kind of message box telling me so. I will look into that. I never actually downloaded anything but just sits there. What should I look for in the debug.log file?

[chess-fan]

not sure why the firewall would chose this one and not put up some kind of message box telling me so. I will look into that.

ok, thx. please inform us about the findings

What should I look for in the debug.log file?

• search for text: error
• or repeating lines
• start from the end of the file upwards
• you can also send me a link to your debug.log over at bitcointalk - only via PM please

his OS?

so, what OS do you have ?

[chess-fan]

• it seems to work now
• asking for further info how user succeeded here

[chess-fan]

closing issue:

• it was a config problem, see here