chevah / gamification

Tools used to experiment with gamification
MIT License
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Add points for support answers #2

Closed adiroiban closed 7 years ago

adiroiban commented 7 years ago

Maybe have an IRC notification when someone from the team is sending an email to CC support ...

then we can use the current IRC log parser to rate it

hcs0 commented 7 years ago

Ideally I'd like to be able to use some sort of helpdesk/ticketing software for support down the track.

adiroiban commented 7 years ago

Yes.... so having helpdesk/ticketing would be ideal

adiroiban commented 7 years ago

For now it will be implemented using the irc logs... we can create a new ticket once we have a dedicated support system

this was fixed in release 0.2.0 and is already available