chevah / geck

Chevah Garden Of Eden Creation Kit
http://geck.chevah.com/
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[#4391] Add kayako messenger support details #66

Closed hcs0 closed 7 years ago

hcs0 commented 7 years ago

Scope

Add support details relating to Kayako messenger

Right now I am focusing on messenger as we are not using KB or integrating much with email.

Why we got into this (5 whys)

We were previously using Olark for chat

Changes

Add Kayako details There was a messup with merging the approved Sales and Support branches so they are not live. I've since re-added them here.

How to try and test the changes

reviewers: @adiroiban @stas (this PR about support but will touch on other Kayako features)

hcs0 commented 7 years ago

needs-review

So here are the current Kayako section.. right now, more like notes.
Anything else useful please add.

Some things to note:

hcs0 commented 7 years ago

So.. this is being moved in Trac for the time being