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chiageng / pe

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Incorrect Command Format for tag #17

Open chiageng opened 3 months ago

chiageng commented 3 months ago

Justification : Reader will always refer to UG for command format, hence severity medium

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There is a conflict between command format and command example, i believe your command format should be

/tag ID :tag TAGS...

nus-pe-bot commented 2 months ago

Team's Response

Thank you for your feedback but we believe this should be a typo and affect users in a rare situation.

Items for the Tester to Verify

:question: Issue severity

Team chose [severity.Low] Originally [severity.Medium]

Reason for disagreement: Since this is a Command Format informing user how to use this command. Wrong command format will directly cause user to not be able to use this command. It is not a rare situation since user will rely on UG to know what is the command format, but in fact the UG command format is wrong, causing user unable to use correct command format to execute command.

image.png

This "typo" will direct cause major problems and affect most users. This will directly cause user unable to use the product.

Hence the severity will not be low. In fact, this severity may be even high since it causing major problems for users for not able to use this command.