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chidiwilliams / buzz

Buzz transcribes and translates audio offline on your personal computer. Powered by OpenAI's Whisper.
https://chidiwilliams.github.io/buzz
MIT License
11.81k stars 884 forks source link

Windows Repair #759

Closed TheusTimo closed 3 months ago

TheusTimo commented 3 months ago

Hey There! I cannot install Buzz anymore it, it crashes during install process. Which are the folders name where bu installs itself? I installed v0.9 while 0.84 was still installed and it messed something up. Even after uninstalling both, it does not work anymore... Cannot install neither old nor new version... Thanks for you help!

TheusTimo commented 3 months ago

Screenshot 2024-05-27 083957

Also this error message when installing Buzz 0.9 and checking autolaunch. Buzz fails to install the buzz.exe

raivisdejus commented 3 months ago

Please see the Troubleshooting section here https://github.com/chidiwilliams/buzz/blob/main/CONTRIBUTING.md Before I help you fix this, I would like to get the logs from your damaged system to see what is going on so we can fix it properly.

raivisdejus commented 3 months ago

To repair your installation of the Buzz, try:

  1. Uninstall it
  2. Delete the settings.
    • Open Registry editor (regedit.exe)
    • Go to HKEY_CURRENT_USER -> Software -> Buzz
    • Delete the Buzz registry folder. Be careful to not delete anything else as this may break other programs attels
  3. Reinstall Buzz

Still interested in the logs if you manage to get them and also let us know if this worked.

TheusTimo commented 3 months ago

Thank you so much for your answer and Solution :) I cleaned the registry and also went into the local appdata/roaming folder and deleted the folder there manually. Then i was able to install. The final fix was whitelisting the program in Avast Antivir because it kept deleting the .exe file. Now it works again! All the best!

raivisdejus commented 3 months ago

Glad to hear. Next version will be able to delete registry during uninstal.