unknown error,lose order

[jeffie]

in production env, i got an error callback, but the app store is already charged, so i cannot get an exact callback info ： {"code":"ESKERRORDOMAIN0","message":"Cannot connect to iTunes Store","nativeStackIOS":["0 LanhaiApp 0x000000010407d674 LanhaiApp + 300660","1 xxxApp 0x000000010407d5d4 xxxApp + 300500","2 LanhaiApp 0x00000001041a0d94 RCTFBQuickPerformanceLoggerConfigureHooks + 1178188","3 StoreKit 0x00000001964d1278 <redacted> + 104","4 CoreFoundation 0x0000000183091c20 CFArrayApplyFunction + 80","5 StoreKit 0x00000001964d11f4 <redacted> + 148","6 StoreKit 0x00000001964d222c <redacted> + 1220","7 StoreKit 0x00000001964d2b3c <redacted> + 160","8 StoreKit 0x00000001964d2460 <redacted> + 32","9 libdispatch.dylib 0x0000000182b51088 <redacted> + 24","10 libdispatch.dylib 0x0000000182b51048 <redacted> + 16","11 libdispatch.dylib 0x0000000182b5db74 <redacted> + 1016","12 CoreFoundation 0x0000000183173f20 <redacted> + 12","13 CoreFoundation 0x0000000183171afc <redacted> + 2012","14 CoreFoundation 0x00000001830922d8 CFRunLoopRunSpecific + 436","15 GraphicsServices 0x0000000184f23f84 GSEventRunModal + 100","16 UIKit 0x000000018c63f880 UIApplicationMain + 208","17 xxxApp 0x0000000104038ec8 LanhaiApp + 20168","18 libdyld.dylib 0x0000000182bb656c <redacted> + 4"],"domain":"SKErrorDomain","userInfo":{"NSLocalizedDescription":"Cannot connect to iTunes Store"}}

[lwansbrough]

@jeffie did you figure out what was causing this? I'm getting this error very often in production as well.

[chirag04]

From the description it might be possible that itunes store was down at the time. Let me know if you are seeing this consistently or are able to reproduce.

[lwansbrough]

I get this error often than I get purchase confirmations. This is from hundreds of buy presses/day.

[jeffie]

@chirag04 I cannot find the regular about it. In production,2-3 times monthly

[chirag04]

2-3 times monthly sounds like a legitimate app store failure. There is no way for me to confirm/debug this tho. will have to rely on you all debug this.

[jeffie]

@chirag04 Yes,I think it`s a app store failure, maybe there has an interrupt when purchase.But is there a right way to handle the result?because the callback result is incorrect