Duplicate detection for persons does not take into account case sensitivity

[chiralcentre]

I can add a person with name John Doe and a person with name john doe to the persons list, even though they are effectively the same persons.

I assigned a severity warning of Medium to this as this is a common error that users can make (forgetting to make the first letter uppercase for first name and last name), but it can be fixed easily by editing/deleting the corresponding person.

[soc-se-bot]

Team's Response

Considering this is an issue when users make an error like forgetting to uppercase certain characters, and can be fixed easily as you have said, the fact that it appears in rare and unintended situations and the ease of fix would make this a Low severity.

Items for the Tester to Verify

:question: Issue severity

Team chose [severity.Low] Originally [severity.Medium]

• [x] I disagree

Reason for disagreement: I disagree with your rationale for lowering the severity. Following the guidelines, a medium bug is a flaw that causes occasional inconvenience to some users, but they can continue to use the product. Your explanation does not account for why this error is rare and unintended. I personally believe that typo errors in casing are quite common, especially if the user is accustomed to sentence casing or if the user happens to be multitasking with other documents while simultaneously using the app.

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