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Chocolatey - the package manager for Windows
https://chocolatey.org
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Many packages won't upgrade - error with chocolatey.extension #2176

Closed brennanfee closed 2 years ago

brennanfee commented 3 years ago

What You Are Seeing?

For numerous packages, when I try and upgrade them wtih choco upgrade -y <package>, I get the following error:

not upgraded. An error occurred during installation: Updating 'chocolatey 0.10.15' to 'chocolatey 0.10.13' failed. Unable to find a version of 'chocolatey.extension' that is compatible with 'chocolatey 0.10.13'. ### What is Expected? That the package successfully upgrades. ### Output Log Below sample for the ruby package: > choco upgrade -y ruby --debug --verbose Chocolatey v0.10.15 Professional Chocolatey is running on Windows v 10.0.19042.0 Attempting to delete file "C:/ProgramData/chocolatey/choco.exe.old". Attempting to delete file "C:\ProgramData\chocolatey\choco.exe.old". Command line: "C:\ProgramData\chocolatey\choco.exe" upgrade -y ruby --debug --verbose Received arguments: upgrade -y ruby --debug --verbose RemovePendingPackagesTask is now ready and waiting for PreRunMessage. CountdownTask is now ready and waiting for PostRunMessage. Terminal services setup not necessary for this session. SynchronizeTask is now ready and waiting for PreRunMessage. Sending message 'PreRunMessage' out if there are subscribers... [Pending] Removing all pending packages that should not be considered installed... [Synchronize] Updating packages with Programs and Features [Synchronize] Currently only supports removals. Soon will handle updates. 7zip 19.0 7zip.install 19.0 AdoptOpenJDK14 14.0.2.1200 alacritty 0.7.1 alacritty.install 0.7.1 autohotkey 1.1.33.02 autohotkey.install 1.1.33.02 awscli 2.1.19 beyondcompare 4.3.7.25118 bind-toolsonly 9.14.2 bitwarden 1.23.1 bitwarden-cli 1.13.3 carnac 2.3.13 chocolatey 0.10.15 chocolatey-core.extension 1.3.5.1 chocolatey-dotnetfx.extension 1.0.1 chocolatey-fastanswers.extension 0.0.2 chocolatey-misc-helpers.extension 0.0.4 chocolatey-windowsupdate.extension 1.0.4 chocolatey.extension 2.1.1 cloc 1.82 cmake 3.19.2 cmake.install 3.19.2 colortool 19.04.29002 corretto11jdk 11.0.9.121 curl 7.73.0 devdocs-app 0.7.1 diffutils 2.8.7 directoryopus 12.23 docker-cli 19.03.3 docker-desktop 3.0.0 dos2unix 7.4.2 DotNet4.5.2 4.5.2.20140902 DotNet4.6.1 4.6.01055.20170308 dotnetcore-sdk 3.1.405 dotnetfx 4.8.0.20190930 drawio 14.1.8 editorconfig.core 0.12.1 element-desktop 1.7.16 emacs 27.1.0.20200909 etcher 1.5.112 evernote 10.6.9 fd 8.2.1 ffmpeg 4.3.1.20201122 findutils 4.2.30.5 Firefox 84.0.2 gawk 5.1.0 Ghostscript 9.53.3 Ghostscript.app 9.53.3 git 2.30.0 git.install 2.30.0 gnupg 2.2.27 gnuwin32-coreutils.install 5.3.0 golang 1.15.6 GoogleChrome 87.0.4280.88 grep 2.1032 gzip 1.3.12 hashcheck 2.4.0.20181230 imagemagick 7.0.10.55 insomnia-rest-api-client 2020.5.2 jetbrainstoolbox 1.19.7784 jiracli 1.1.0 jq 1.6 KB2533623 2.0.0 KB2919355 1.0.20160915 KB2919442 1.0.20160915 KB2999226 1.0.20181019 KB3033929 1.0.5 KB3035131 1.0.3 KB3063858 1.0.0 KB3118401 1.0.5 kindle 1.30.59056 less 5.63 loc 1.0.0 megasync 4.3.9.0 megatools 1.11.0 microsoft-teams 1.3.00.28779 microsoft-windows-terminal 1.4.3243.0 miktex 20.12 miktex.install 20.12 neovim 0.4.4 netfx-4.8 4.8.0.20190930 netfx-4.8-devpack 4.8.0.20190930 nodejs-lts 14.15.4 nssm 2.24.101.20180116 okular 20.04.0 packer 1.6.6 pandoc 2.11.3.2 patch 2.5.9 pencil 3.1.0 php 8.0.0.20201221 plex 1.26.0.1531 powershell-core 7.1.0 python 3.9.1 python3 3.9.1 riot-web 1.5.15.20200728 ripgrep 12.1.1.20200727 ruby 2.7.2.1 rufus 3.13 rust-ms 1.49.0 scribus 1.4.8 sed 4.8 serve 0.3.0 serve.portable 0.3.0 shellcheck 0.7.1 signal 1.39.4 skype 8.67.0.99 slack 4.12.2 speedcrunch 0.12.20190615 speedcrunch.install 0.12 spotify 1.1.48.625 sysinternals 2021.1.15 terraform 0.14.4 texmaker 5.0.4 tflint 0.22.0 ubuntuhere 0.0.5.20200501 universal-ctags 2021.01.12 unzip 6.0 vagrant 2.2.14 vcredist-all 1.0.0 vcredist140 14.28.29325.2 vcredist2005 8.1.0.20160118 vcredist2008 9.0.30729.6163 vcredist2010 10.0.40219.2 vcredist2012 11.0.61031 vcredist2013 12.0.40660.20180427 vcredist2015 14.0.24215.20170201 vcredist2017 14.16.27033 vcxsrv 1.20.9.0 vim-tux 8.2.2129 vim-tux.install 8.2.2129 virtualbox 6.1.16 vlc 3.0.11 vscode 1.52.1 vscode.install 1.52.1 wavebox 10.0.393 Wget 1.20.3.20190531 which 1.11 windirstat 1.1.2.20161210 wsl 1.0.1 wsl-archlinux 1.0.3.0 wsl-debiangnulinux 9.0.0.020180923 yq 3.4.1 zerotier-one 1.6.2 zip 3.0 zoom 5.4.59931.0110 Performing validation checks. Global Configuration Validation Checks: - Package Exit Code / Exit On Reboot = Checked System State Validation Checks: Reboot Requirement Checks: - Pending Computer Rename = Checked - Pending Component Based Servicing = Checked - Pending Windows Auto Update = Checked - Pending File Rename Operations = Ignored - Pending Windows Package Installer = Checked - Pending Windows Package Installer SysWow64 = Checked The source 'https://licensedpackages.chocolatey.org/api/v2/;https://chocolatey.org/api/v2/' evaluated to a 'normal' source type NOTE: Hiding sensitive configuration data! Please double and triple check to be sure no sensitive data is shown, especially if copying output to a gist for review. Configuration: MaximumDownloadRateBitsPerSecond='0'| MaximumDownloadRateBitsPerSecondAutoSet='False'| LicensedInformation.LicenseType='Professional'| LicensedInformation.LicenseIsValid='True'| LicensedInformation.LicenseIsTrial='False'| LicensedInformation.PauseInTrial='False'| LicensedInformation.LicenseUserName='xxxxxxxx(I removed this for privacy)'| LicensedInformation.LicenseExpirationDate='3/6/2021 12:00:00 AM'| LicensedInformation.LicensedVersion='2.1.1.0'| ChocolateyVersion.Version='0.10.15.0'| ChocolateyVersion.PackageReleaseVersion='0'| LicensedFeatures.UseDownloadCache='True'| LicensedFeatures.AllowSynchronization='True'| LicensedFeatures.UseBackgroundService='False'| LicensedFeatures.UseBackgroundServiceWithSelfServiceSourcesOnly='False'| LicensedFeatures.UseBackgroundServiceWithNonAdministratorsOnly='False'| LicensedFeatures.UseBackgroundServiceInteractively='False'| LicensedFeatures.UseBackgroundServiceWithEmptySessions='False'| LicensedFeatures.AllowBackgroundServiceUninstallsFromUserInstallsOnly='False'| LicensedFeatures.AllowPreviewFeatures='False'| LicensedFeatures.ShowAllPackagesInProgramsAndFeatures='False'| LicensedFeatures.AdminOnlyExecutionForAllChocolateyCommands='False'| LicensedFeatures.AdminOnlyExecutionForNewCommand='False'| LicensedFeatures.AdminOnlyExecutionForDownloadCommand='False'| LicensedFeatures.ReduceInstalledPackageSize='True'| LicensedFeatures.ReduceOnlyNupkgSize='False'| LicensedFeatures.UseLocalSystemForServiceInstalls='False'| LicensedFeatures.WarnOnUpcomingLicenseExpiration='False'| LicensedFeatures.UseChocolateyCentralManagement='False'| LicensedFeatures.UseChocolateyCentralManagementDeployments='False'| LicensedNewCommand.UseOriginalFilesLocation='False'| LicensedNewCommand.PauseOnError='False'| LicensedNewCommand.BuildPackage='False'| LicensedNewCommand.GeneratePackagesFromSoftwareInstalls='False'| LicensedNewCommand.IncludeArchitectureInPackageId='False'| LicensedNewCommand.GenerateForCommunityUse='False'| LicensedDownloadCommand.Internalize='False'| LicensedDownloadCommand.AppendUseOriginalLocation='False'| LicensedDownloadCommand.InternalizeAnyUrlFound='False'| LicensedDownloadCommand.DownloadInstalledPackages='False'| LicensedDownloadCommand.IgnoreUnfoundPackages='False'| LicensedListCommand.ShowAuditInformation='False'| LicensedListCommand.ShowDisplayVersion='False'| LicensedUninstallCommand.FromProgramsAndFeatures='False'| VirusConfiguration.VirusCheckMinimumPositives='4'| VirusConfiguration.VirusScannerType='VirusTotal'| VirusConfiguration.GenericVirusScannerArgs='[[File]]'| VirusConfiguration.GenericVirusScannerValidExitCodes='0'| VirusConfiguration.GenericVirusScannerTimeoutInSeconds='120'| CommandName='upgrade'| CacheLocation='C:\Users\xxxxxxxx(I removed this for privacy)\AppData\Local\Temp\chocolatey'| ContainsLegacyPackageInstalls='True'| CommandExecutionTimeoutSeconds='2700'|WebRequestTimeoutSeconds='30'| Sources='https://licensedpackages.chocolatey.org/api/v2/;https://chocolatey.org/api/v2/'| SourceType='normal'|Debug='True'|Verbose='True'|Trace='False'| Force='False'|Noop='False'|HelpRequested='False'| UnsuccessfulParsing='False'|RegularOutput='True'|QuietOutput='False'| PromptForConfirmation='False'|AcceptLicense='True'| AllowUnofficialBuild='False'|Input='ruby'|AllVersions='False'| SkipPackageInstallProvider='False'|PackageNames='ruby'| Prerelease='False'|ForceX86='False'|OverrideArguments='False'| NotSilent='False'|ApplyPackageParametersToDependencies='False'| ApplyInstallArgumentsToDependencies='False'|IgnoreDependencies='False'| AllowMultipleVersions='False'|AllowDowngrade='False'| ForceDependencies='False'|Information.PlatformType='Windows'| Information.PlatformVersion='10.0.19042.0'| Information.PlatformName='Windows 10'| Information.ChocolateyVersion='0.10.15.0'| Information.ChocolateyProductVersion='0.10.15'| Information.FullName='choco, Version=0.10.15.0, Culture=neutral, PublicKeyToken=79d02ea9cad655eb'| Information.Is64BitOperatingSystem='True'| Information.Is64BitProcess='True'|Information.IsInteractive='True'| Information.UserName='febrenna'|Information.UserDomainName='ANT'| Information.IsUserAdministrator='True'| Information.IsUserSystemAccount='False'| Information.IsUserRemoteDesktop='False'| Information.IsUserRemote='True'| Information.IsProcessElevated='True'| Information.IsLicensedVersion='True'| Information.LicenseType='Professional'| Information.CurrentDirectory='C:\Windows\System32'| Features.AutoUninstaller='True'|Features.ChecksumFiles='True'| Features.AllowEmptyChecksums='False'| Features.AllowEmptyChecksumsSecure='True'| Features.FailOnAutoUninstaller='False'| Features.FailOnStandardError='False'|Features.UsePowerShellHost='True'| Features.LogEnvironmentValues='False'|Features.LogWithoutColor='False'| Features.VirusCheck='True'| Features.FailOnInvalidOrMissingLicense='False'| Features.IgnoreInvalidOptionsSwitches='True'| Features.UsePackageExitCodes='True'| Features.UseEnhancedExitCodes='False'| Features.UseFipsCompliantChecksums='False'| Features.ShowNonElevatedWarnings='True'| Features.ShowDownloadProgress='True'| Features.StopOnFirstPackageFailure='False'| Features.UseRememberedArgumentsForUpgrades='True'| Features.IgnoreUnfoundPackagesOnUpgradeOutdated='False'| Features.SkipPackageUpgradesWhenNotInstalled='True'| Features.RemovePackageInformationOnUninstall='False'| Features.ExitOnRebootDetected='False'| Features.LogValidationResultsOnWarnings='True'| Features.UsePackageRepositoryOptimizations='True'| Features.ScriptsCheckLastExitCode='False'| ListCommand.LocalOnly='False'| ListCommand.IdOnly='False'|ListCommand.IncludeRegistryPrograms='False'| ListCommand.PageSize='25'|ListCommand.Exact='False'| ListCommand.ByIdOnly='False'|ListCommand.ByTagOnly='False'| ListCommand.IdStartsWith='False'|ListCommand.OrderByPopularity='False'| ListCommand.ApprovedOnly='False'| ListCommand.DownloadCacheAvailable='False'| ListCommand.NotBroken='False'| ListCommand.IncludeVersionOverrides='False'| UpgradeCommand.FailOnUnfound='False'| UpgradeCommand.FailOnNotInstalled='False'| UpgradeCommand.NotifyOnlyAvailableUpgrades='False'| UpgradeCommand.ExcludePrerelease='False'| NewCommand.AutomaticPackage='False'| NewCommand.UseOriginalTemplate='False'|SourceCommand.Command='unknown'| SourceCommand.Priority='0'|SourceCommand.BypassProxy='False'| SourceCommand.AllowSelfService='False'| SourceCommand.VisibleToAdminsOnly='False'| FeatureCommand.Command='unknown'|ConfigCommand.Command='unknown'| ApiKeyCommand.Remove='False'|PinCommand.Command='unknown'| OutdatedCommand.IgnorePinned='False'|Proxy.BypassOnLocal='True'| _ Chocolatey:ProChocolateyUpgradeCommand - Normal Run Mode _ Upgrading the following packages: ruby By upgrading you accept licenses for the packages. Resolving reference to chocolatey.licensed... Using 'https://licensedpackages.chocolatey.org/api/v2/'. - Supports prereleases? 'False'. - Is ServiceBased? 'True'. Using 'https://chocolatey.org/api/v2/'. - Supports prereleases? 'True'. - Is ServiceBased? 'True'. Package 'ruby' found on source 'https://chocolatey.org/api/v2/' You have ruby v2.7.2.1 installed. Version 3.0.0.1 is available based on your source(s). ruby - Adding remembered arguments for upgrade: --cache-location="'C:\Users\xxxxxxxx(I removed this for privacy)\AppData\Local\Temp\chocolatey'" Backing up existing ruby prior to operation. Moving 'C:\ProgramData\chocolatey\lib\ruby' to 'C:\ProgramData\chocolatey\lib-bkp\ruby' Attempting to create directory "C:\ProgramData\chocolatey\lib\ruby". Attempting to copy "C:\ProgramData\chocolatey\lib-bkp\ruby\ruby.nupkg" to "C:\ProgramData\chocolatey\lib\ruby\ruby.nupkg". Attempting to copy "C:\ProgramData\chocolatey\lib-bkp\ruby\ruby.nuspec" to "C:\ProgramData\chocolatey\lib\ruby\ruby.nuspec". Attempting to create directory "C:\ProgramData\chocolatey\lib\ruby\legal". Attempting to copy "C:\ProgramData\chocolatey\lib-bkp\ruby\legal\LICENSE.txt" to "C:\ProgramData\chocolatey\lib\ruby\legal\LICENSE.txt". Attempting to copy "C:\ProgramData\chocolatey\lib-bkp\ruby\legal\VERIFICATION.txt" to "C:\ProgramData\chocolatey\lib\ruby\legal\VERIFICATION.txt". Attempting to create directory "C:\ProgramData\chocolatey\lib\ruby\tools". Attempting to copy "C:\ProgramData\chocolatey\lib-bkp\ruby\tools\chocolateyInstall.ps1" to "C:\ProgramData\chocolatey\lib\ruby\tools\chocolateyInstall.ps1". Attempting to copy "C:\ProgramData\chocolatey\lib-bkp\ruby\tools\rubyinstaller-2.7.2-1-x64_x64.exe.ignore" to "C:\ProgramData\chocolatey\lib\ruby\tools\rubyinstaller-2.7.2-1-x64_x64.exe.ignore". Deleting file C:\ProgramData\chocolatey\lib\ruby\tools\chocolateyInstall.ps1 Attempting to delete file "C:\ProgramData\chocolatey\lib\ruby\tools\chocolateyInstall.ps1". Capturing package files in 'C:\ProgramData\chocolatey\lib\ruby' Found 'C:\ProgramData\chocolatey\lib\ruby\ruby.nupkg' with checksum '638F8B17A12994FDC519B98B5D8BF891' Found 'C:\ProgramData\chocolatey\lib\ruby\ruby.nuspec' with checksum '1A8E7FB352437BFFB90644A7807BD325' Found 'C:\ProgramData\chocolatey\lib\ruby\legal\LICENSE.txt' with checksum 'DAFD6B74A417987376F810C3AA5C69C3' Found 'C:\ProgramData\chocolatey\lib\ruby\legal\VERIFICATION.txt' with checksum '2D4EC07D2CED75C143B49F70406A7171' Found 'C:\ProgramData\chocolatey\lib\ruby\tools\rubyinstaller-2.7.2-1-x64_x64.exe.ignore' with checksum 'ECAA88F7FA0BF610A5A26CF545DCD3AA' Attempting to delete file "C:\ProgramData\chocolatey\lib\ruby\tools\rubyinstaller-2.7.2-1-x64_x64.exe.ignore". [NuGet] Attempting to resolve dependency 'chocolatey-core.extension (≥ 1.3.3)'. [NuGet] Attempting to resolve dependency 'chocolatey (≥ 0.10.5)'. ruby not upgraded. An error occurred during installation: Updating 'chocolatey 0.10.15' to 'chocolatey 0.10.13' failed. Unable to find a version of 'chocolatey.extension' that is compatible with 'chocolatey 0.10.13'. ruby package files upgrade completed. Performing other installation steps. Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\ruby.3.0.0.1\.arguments". Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\ruby.3.0.0.1\.extra". Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\ruby.3.0.0.1\.version". Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\ruby.3.0.0.1\.sxs". Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\ruby.3.0.0.1\.pin". Attempting to delete directory "C:\ProgramData\chocolatey\lib-bad\ruby". Sending message 'HandlePackageResultCompletedMessage' out if there are subscribers... The upgrade of ruby was NOT successful. ruby not upgraded. An error occurred during installation: Updating 'chocolatey 0.10.15' to 'chocolatey 0.10.13' failed. Unable to find a version of 'chocolatey.extension' that is compatible with 'chocolatey 0.10.13'. Moving 'C:\ProgramData\chocolatey\lib\ruby' to 'C:\ProgramData\chocolatey\lib-bad\ruby' Attempting rollback Moving 'C:\ProgramData\chocolatey\lib-bkp\ruby' to 'C:\ProgramData\chocolatey\lib\ruby' Chocolatey upgraded 0/1 packages. 1 packages failed. See the log for details (C:\ProgramData\chocolatey\logs\chocolatey.log). Failures - ruby (exited 1) - ruby not upgraded. An error occurred during installation: Updating 'chocolatey 0.10.15' to 'chocolatey 0.10.13' failed. Unable to find a version of 'chocolatey.extension' that is compatible with 'chocolatey 0.10.13'. Sending message 'PostRunMessage' out if there are subscribers... [Countdown] Determining how long until license expires Exiting with 1
pauby commented 3 years ago

The issue here is that chocolatey.extension requires Chocolatey version 0.10.5. If you downgrade to Chocolatey 0.10.3 then it stops you as that would break the dependency for chocolatey.extension.

Since you are a customer, my suggestion would be to reach out to support who can help understand why you need to downgrade and help you with the dependency issue. To find out your support options run choco support.

gep13 commented 2 years ago

Since there hasn't been any response on this issue, I am going to go ahead and close it out. If you are still having issues, please feel free to reach out.