After new update in chrome and firefox, webphone stopped working

jitin27 commented 6 years ago

Firefox 63.0

When we click on "Call Agent Webphone", it comes terminated on webphone and the call is not getting answered. It was working fine in the previous version. Kindly check with the latest firefox and google chrome issue and fix the same.

Thanks in advnace

jitin27 commented 6 years ago

error : RTCPeerConnection.getLocalStreams/getRemoteStreams are deprecated. Use RTCPeerConnection.getSenders/getReceivers instead.

chornyitaras commented 6 years ago

Hi, what asterisk version you are using?

jitin27 commented 6 years ago

asterisk 11.22.0-vici earlier it was working fine after new update on chrome and firefox, it started giving this issue.

On Thu, Nov 1, 2018 at 12:59 PM Taras Chornyi notifications@github.com wrote:

Hi, what asterisk version you are using?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/chornyitaras/PBXWebPhone/issues/19#issuecomment-434956364, or mute the thread https://github.com/notifications/unsubscribe-auth/Aqk6ayb2U5qmYqw05H67y65xqASY8Ylvks5uqqLLgaJpZM4YEMzU .

-- Thanks and Regards,

Jitin Goel (VoIP Engineer) Interbit Solutions Pvt. Ltd.

chornyitaras commented 6 years ago

please pull the latest master and check

jitin27 commented 6 years ago

DOMException: "Local descriptions must have a=mid attributes." sip-0.11.3.min.js:1:9026 e.exports/t.prototype.print https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9026 e.exports/</t.prototype[r] https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9216 e.exports/</i.prototype[r] https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9115 value/< https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:150850

sendRequest

https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:63487 setACKTimer/this.timers.ackTimer< https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:72451

Now it rings, and then comes terminated. Call doesn't get answered.

jitin27 commented 6 years ago

It is working on chrome but giving error in firefox. In firefox , it rings and then gets terminated.

error :

DOMException: "Local descriptions must have a=mid attributes." sip-0.11.3.min.js:1:9026 e.exports/t.prototype.print https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9026 e.exports/</t.prototype[r] https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9216 e.exports/</i.prototype[r] https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9115 value/< https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:150850

SEND Request : https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:63487 setACKTimer/this.timers.ackTimer< https://domain/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:72451

jitin27 commented 5 years ago

Hello Sir Any update on the issue I am still facing the same issue, it is working on chrome but giving the following error on firefox:

DOMException: "Local descriptions must have a=mid attributes." sip-0.11.3.min.js:1:9026 e.exports/t.prototype.print https://game888888888.com/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9026 e.exports/</t.prototype[r] https://game888888888.com/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9216 e.exports/</i.prototype[r] https://game888888888.com/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:9115 value/< https://game888888888.com/agc/PBXWebPhone/scripts/sip-0.11.3.min.js:1:150850

Please do the needful

chornyitaras commented 5 years ago

Hi. Root cause for this issue is identified. Will release fix soon

jitin27 commented 5 years ago

ok....Thank you Please let me know when the issue gets fixed.

amitiyer commented 5 years ago

Hello,

Even i am facing the same issue, Can we know when will the next release be updated ?

chornyitaras commented 5 years ago

New version will be available till the end of this week

amitiyer commented 5 years ago

Hi,

any luck on the new version ?

chornyitaras commented 5 years ago

Issue should be fixed in latest master

chornyitaras commented 5 years ago

@amitiyer can you please confirm that issue is fixed for you ?

jitin27 commented 5 years ago

yes.....issue is fixed for me

luqman27180 commented 5 years ago

hi, i am still get issue on Firefox. there is my sip trace details, please can you help me to fix this issue on chrome its working fine, i am using latest code.

mozilla.txt

chornyitaras commented 5 years ago

@luqman27180 can you please provide an asterisk output?

luqman27180 commented 5 years ago

@luqman27180 can you please provide an asterisk output?

@chornyitaras please check this. please asterisk output.

webphone-err-firefox.txt

chornyitaras commented 5 years ago

ERROR[8201][C-00000038]: res_rtp_asterisk.c:2166 __rtp_recvfrom: DTLS failure occurred on RTP instance '0x7f01280109a8' due to reason 'no shared cipher', terminating

This is known issue with asterisk 11 and Firefox https://issues.asterisk.org/jira/plugins/servlet/mobile#issue/ASTERISK-25265

Please use asterisk 13

luqman27180 commented 5 years ago

ERROR[8201][C-00000038]: res_rtp_asterisk.c:2166 __rtp_recvfrom: DTLS failure occurred on RTP instance '0x7f01280109a8' due to reason 'no shared cipher', terminating

This is known issue with asterisk 11 and Firefox https://issues.asterisk.org/jira/plugins/servlet/mobile#issue/ASTERISK-25265

Please use asterisk 13

we are using vicibox and they are using 11, we are not using standard. asterisk only.

chornyitaras commented 5 years ago

Latest vicibox supports asterisk 13

luqman27180 commented 5 years ago

Latest vicibox supports asterisk 13

hi, @chornyitaras thanks let me installed new one and try , in case of issue will back 👍

luqman27180 commented 5 years ago

Latest vicibox supports asterisk 13

hi @chornyitaras

if this can help or sure we have to use . asterisk 13?

https://stackoverflow.com/questions/48909643/coturn-webrtc-issue-on-azure-vm-ubuntu-server-16-04-lts

please give me your feedbacks thanks.

luqman27180 commented 5 years ago

hi @chornyitaras

we are using your webtrc webphone with vicidial and having this issue, can you please give me your feedback. what possible reason, ?

[Jan 23 16:31:03] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:07] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:15] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:17] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:21] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:29] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:31] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:35] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:43] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:45] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:49] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:57] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:31:59] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:32:03] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:32:11] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data [Jan 23 16:32:13] ERROR[16280] chan_sip.c: Serious Network Trouble; sip_xmit returns error for pkt data

chornyitaras / PBXWebPhone

After new update in chrome and firefox, webphone stopped working #19