Nest Thermostat not showing up in HOME app

[DodgerGuy22]

Describe the bug I have followed all instructions to get the plugin up and running. I have HOOBS 4 and when I am on their dashboard the Nest shows up just fine but in the Home app it says ALL OFF To Reproduce Steps to reproduce the behavior:

1. Enter the Homekit code to add a device.

Expected behavior Nest added to Homekit and able to adjust temperature. Include with your bug report this version info:

node --version
homebridge --version

Make sure you have the latest LTS from https://nodejs.org and the latest packages: npm upgrade -g homebridge homebridge-nest

Also include debug log output from startup through seeing the issue: DEBUG=* homebridge -D

[adriancable]

@DodgerGuy22 - I am happy to help you, but first please be clearer in describing what you are seeing. The title says the thermostat doesn't show up. The body says 'in the Home app it says ALL OFF'. How can something which doesn't show up say anything (ALL OFF or otherwise)?

Maybe attach a screenshot?

[DodgerGuy22]

Sorry about that. I didn’t phrase that very well. Attached is a screenshot of my Home app. Thanks you.

On Wed, Jul 20, 2022 at 7:47 PM Adrian Cable @.***> wrote:

@DodgerGuy22 https://github.com/DodgerGuy22 - I am happy to help you, but first please be clearer in describing what you are seeing. The title says the thermostat doesn't show up. The body says 'in the Home app it says ALL OFF'. How can something which doesn't show up say anything (ALL OFF or otherwise)?

Maybe attach a screenshot?

— Reply to this email directly, view it on GitHub https://github.com/chrisjshull/homebridge-nest/issues/553#issuecomment-1190976789, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2FAPXTEJJDBBRKNOFSINFTVVC25VANCNFSM54F4SZAA . You are receiving this because you were mentioned.Message ID: @.***>

[adriancable]

@DodgerGuy22 - no attachment that I can see. To post an image, I think you need to attach directly in Github issues rather than attaching to an email.

[DodgerGuy22]

[adriancable]

What do you see if you touch the 'Nest Thermo' tile? (please send another screenshot - thanks)

My gut feel is this is an iOS 16 beta HomeKit bug (of which there are many many many - as expected from a beta).

[DodgerGuy22]

Here are some shots from a device with iOS 15.

[adriancable]

Is it just the Nest devices you are having issues with, or other Homebridge/HOOBS devices also?

I don’t know much about HOOBS, but from Googling there is a reset button on the Help page. Press this, then remove the ‘ghost’ HOOBS from Apple Home. (House icon top left, Home Settings, Home Hubs & Bridges, HOOBS, Remove from Home). Then follow the usual process on the HOOBS UI to re-add to HomeKit.

[DodgerGuy22]

The nest devices are the only ones with a problem. Ring, Meross, and others work just fine.

[adriancable]

Can you try removing the Nest plug-in from HOOBS, then wait for the Nest devices to disappear from the Home app. Then, re-add the Nest plug-in in HOOBS?

[DodgerGuy22]

I switched from Cookie Method to the Refresh Token method and now everything seems to be working great. Thank you for your assistance.