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christianselig / apollo-bugs

A public bug tracker for Apollo, an iOS Reddit app
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Account information gets deleted #627

Open mursenightingale opened 4 years ago

mursenightingale commented 4 years ago

Frequently account gets deleted off the app and must re enter login and password. Happens quite frequently.

To Reproduce Steps to reproduce the behavior: Unfortunately I haven’t been able to recreate the events to cause the deletion.

iOS version: Version of iOS this bug occurred on (can be found in Settings.app > General) Apollo version: Version of Apollo this bug occurred on (can be found in Apollo's Settings tab > About) iOS device: For example iPhone XS, iPad mini, etc. Jailbroken: Whether or not your device is jailbroken Reproducible: Can you reproduce it every time? Or is it random?

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If possible, add screenshots to help show the problem.

Video If possible, attach a video to help show the problem. You can attach a video by uploading it to Streamable, Gfycat, YouTube, etc. and pasting the URL here.

Additional context Add any other context about the problem here.

Exo329 commented 4 years ago

This has also affected me iOS version 13.5.1 Apollo version 1.8.4

It seems to happen sporadically when I have 2 saved accounts

jfiander commented 4 years ago

Bumping, as I'm also getting this (only since today). I've been logged out of all accounts twice so far.

Quick note: It seems like going into background mode might be relevant?

MAsHPoTT commented 4 years ago

I’ve been getting this since moving to iOS 14 and v1.10.2 of apollo. I’m using an iPhone X

Reproducing is random, but mainly happens when I haven’t been in the app for a while and have closed it from the bottom dragging the app up to the top.

I noticed that my subreddits are different and when going to account notice that I am signed out. Even ticking to remember me it still will happen at a later stage.