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christianwach / civicrm-admin-utilities

CiviCRM Admin Utilities is a WordPress plugin that modifies and enhances CiviCRM's appearance and behaviour in single site and multisite WordPress installs.
https://wordpress.org/plugins/civicrm-admin-utilities/
GNU General Public License v2.0
20 stars 10 forks source link

CiviCRM Shortcodes not working on WPengine #3

Closed R-Frost closed 7 years ago

R-Frost commented 7 years ago

Hi

thanks for your work on this - I use it all the time..

I've got a question which is not so much about the plugin but I figured you might well know the answer... Im toying with moving my organisations site to WPengine - for all the reasons you hear about - my trial so far has been great BUT today I struck an issue with shortcodes.. when you put one in a post or a page, the page wont display - its a 500

The help desk has been pretty good in trying things but in the end said they'd run out of ideas.. so I'm asking more in hope than expectation.. any ideas of what permissions or whatever I could tell them to try?

thank you for any suggestions

christianwach commented 7 years ago

Hi Robert, glad you like this plugin.

I've never used WPEngine, but there is quite a lot of information on this topic on StackExchange. You're going to need to look at your server logs to find the reason for the 500 error and then see if it matches any of the issues raised.

Cheers, Christian

R-Frost commented 7 years ago

Hi Christian

Thanks for your reply..I'm a bit of a beginner at this ...is it possible to work out what the URLs are that the shortcodes replace?

On 6 Nov 2017 12:58 a.m., "Christian Wach" notifications@github.com wrote:

Hi Robert, glad you like this plugin.

I've never used WPEngine, but there is quite a lot of information on this topic on StackExchange https://civicrm.stackexchange.com/search?q=wpengine. You're going to need to look at your server logs to find the reason for the 500 error and then see if it matches any of the issues raised.

Cheers, Christian

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/christianwach/civicrm-admin-utilities/issues/3#issuecomment-341975095, or mute the thread https://github.com/notifications/unsubscribe-auth/APzqIJei3vI7NsnLwZqVjD5EKJwuVqECks5szb8TgaJpZM4QSV4b .

christianwach commented 7 years ago

@R-Frost I'm not sure what you mean by this. Seriously, I'd ask your question(s) on StackExchange - you're likely to get responses from people who have used (or are using) WPEngine and who may already have solved the problem you're facing.

Cheers, Christian