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chtaylo2 / Roku-GooglePhotos

Roku-GooglePhotos (https://www.photoviewapp.com)
https://channelstore.roku.com/details/133629/google-photos-album
MIT License
73 stars 23 forks source link

Photoview quit working after first use on a TCL Roku TV #221

Closed Airhog closed 4 years ago

Airhog commented 5 years ago

I downloaded and installed the Photoview channel on my TCL Roku TV a few days ago. The app was able to stream pictures from my Google Photos account perfectly the very first time I used this app. The next time I tried to use this app I was unable to view any of my Google Photos in any of my albums. I have uninstalled and reinstalled the Photoview channel several time with no luck. Does anyone have a solution for this problem? I love the interface for the app but that doesn't really matter if the app does not work. Any help would be greatly appreciated. Thanks.

chtaylo2 commented 5 years ago

@Airhog - I don't have a TCL Roku TV to test the app on, so I'm not able to troubleshoot. Can you Open the app, go to main menu (Where it shows all 5 icons across the screen) and press: UP, UP, UP, UP, UP, OPTIONS (*), OPTIONS (*), PLAY, PLAY, PLAY

This will reset the PhotoView app settings. Once you re-register, see if you are able to duplicate the errors. If you continue to see the errors, could you please take a short video and email me at: rokuphotoview@gmail.com ?

Thanks Chris

Airhog commented 5 years ago

Well……I have already reset the app with no luck. The weird thing is that is worked the very first time flawlessly but the next time I tried to scroll through pictures is did not work. Could this problem be unique to the Roku hardware on the TCL TV?

Anthony

From: Chris Taylor notifications@github.com Sent: Sunday, June 2, 2019 2:48 PM To: chtaylo2/Roku-GooglePhotos Roku-GooglePhotos@noreply.github.com Cc: Airhog ninothepilot@gmail.com; Mention mention@noreply.github.com Subject: Re: [chtaylo2/Roku-GooglePhotos] Photoview quit working after first use on a TCL Roku TV (#221)

@Airhog https://github.com/Airhog - I don't have a TCL Roku TV to test the app on, so I'm not able to troubleshoot. Can you Open the app, go to main menu (Where it shows all 5 icons across the screen) and press: UP, UP, UP, UP, UP, OPTIONS (), OPTIONS (), PLAY, PLAY, PLAY

This will reset the PhotoView app settings. Once you re-register, see if you are able to duplicate the errors. If you continue to see the errors, could you please take a short video and email me at: rokuphotoview@gmail.com mailto:rokuphotoview@gmail.com ?

Thanks Chris

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/chtaylo2/Roku-GooglePhotos/issues/221?email_source=notifications&email_token=AMDVZSNFHBIZMDYTVAXOF33PYQPVXA5CNFSM4HN6BE2KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODWX4U6A#issuecomment-498059896 , or mute the thread https://github.com/notifications/unsubscribe-auth/AMDVZSJIAHE4XQ3QZCJMQ2DPYQPVXANCNFSM4HN6BE2A . https://github.com/notifications/beacon/AMDVZSIXS52AZ44A24OEAFTPYQPVXA5CNFSM4HN6BE2KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODWX4U6A.gif

aggie45 commented 5 years ago

I’m having the same issue. Everything seems to be set up correctly but all of the photos appear blank. I can see the date/time, just not the photos. Having the same problem with 2 separate google accounts and on a TCL TV with Roku built in as well as a Roku box on an LG TV.

chtaylo2 commented 4 years ago

I've attempted this on a TCL TV w/Roku and was not able to re-produce the issue. Are you still seeing it?

andreaordodi commented 3 years ago

Does not work on my TCL Roku TV either it's all set up but the screensaver never comes on unless I go to the app and play it