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chtaylo2 / Roku-GooglePhotos

Roku-GooglePhotos (https://www.photoviewapp.com)
https://channelstore.roku.com/details/133629/google-photos-album
MIT License
72 stars 23 forks source link

App closing out at the 2 hour mark #447

Open fieroloki opened 1 year ago

fieroloki commented 1 year ago

We noticed this started this past Friday. At almost exactly 2 hours, the app closes out back to the Roku home screen on all 4 TV's we have. Release v3.7.2 - Build 5.620.20210301

I do see the Roku devices did an update Friday, but the power/data saving settings are intact and set to off.

Edit: This appears to be a Roku issue itself. I have even tried the new Roku photo streams and it does the same thing.

FavaTeaMarketing commented 1 year ago

We are having a similar issue and have the same release/build.

louisecasey commented 1 year ago

I have seen the same thing. I need to keep a loop repeating all day and it no longer does that.

Diaa-G commented 1 year ago

I have the same problem here, the app closes after 2 hours on roku tv

ajbplayluv commented 1 year ago

We are seeing the same issue on the 2 hour mark. Any word on a fix?

Cris000077 commented 1 year ago

We are having the same issue on the 2 hour mark. I tried the #375 bug fix and it didn't work for me is there something new to help out?

fieroloki commented 1 year ago

I found a workaround. Set your screensaver timeout as low as it will go without being disabled. When the 2-hour limit hits the screens will still go back to the home screen, but it will automatically start again.

DCJeff commented 1 year ago

also having the screen timeout at the 2-hour mark even though it's on only 1 photo.

creed1010 commented 1 year ago

We use this app on several TVs and they all are timing out even faster now. Some after an hour and a half. Do we think there will be a fix for this? I'm trying to decide whether I need to come up with another solution for us. If you think you can fix this soon, let me know and I'll make a good donation once it is up and running again.

RevRumbley commented 1 year ago

Same here!! For about the past year I was able to have uninterrupted slideshow playback in our church foyer on a Roku TV using the PhotoView app with the simplicity of drag and drop pics into Google Photos from my office. About 5 weeks ago it started timing out after about 2 hours and kicking out to the Roku menu. It is unusable to me in this state and I would love to see it fixed and would donate to see it fixed! It seems like the support is no longer there to expect updates or a fix for this. Is that true??? Thanks! OR - does anyone here know of another suitable alternaive app?

chtaylo2 commented 1 year ago

Acknowledging the issue. I’ve not had a chance to look into this yet. Roku changes things all the time and keeping up with it is tough. I’ll look I to it soon

RevRumbley commented 1 year ago

Thanks! Appreciate the response and any attention to this. LOVE THE APP! Can't wait for the fix! :)

DCJeff commented 1 year ago

After getting the same thing with PLEX, I read that Roku last month disabled independent apps from overriding the screensaver time. They had to pull that setting in their last update.

creed1010 commented 1 year ago

I understand. Thank you for looking into this. Your work on this is much appreciated!

On Fri, Jun 23, 2023, 5:30 PM Chris Taylor @.***> wrote:

Acknowledging the issue. I’ve not had a chance to look into this yet. Roku changes things all the time and keeping up with it is tough. I’ll look I to it soon

— Reply to this email directly, view it on GitHub https://github.com/chtaylo2/Roku-GooglePhotos/issues/447#issuecomment-1605060801, or unsubscribe https://github.com/notifications/unsubscribe-auth/AT3RW54233NJYRXQSUZKX3LXMYKJ3ANCNFSM6AAAAAAYMI53MI . You are receiving this because you commented.Message ID: @.***>

lucarsen commented 1 year ago

Hi,

Is there anything new on this issue?

Thank you.

RevRumbley commented 1 year ago

Yes - any updates??? I haven't seen any difference in the behavior of the app yet - I try about once per week. It still times out around the 2 hour mark. Unfortunately we are moving away from using this app out of necessity until something changes. I can't wait for it to work again. Please help. Thanks!

fieroloki commented 1 year ago

Yes - any updates??? I haven't seen any difference in the behavior of the app yet - I try about once per week. It still times out around the 2 hour mark. Unfortunately we are moving away from using this app out of necessity until something changes. I can't wait for it to work again. Please help. Thanks!

By chance did you see my other reply? "I found a workaround. Set your screensaver timeout as low as it will go without being disabled. When the 2-hour limit hits the screens will still go back to the home screen, but it will automatically start again."

RevRumbley commented 1 year ago

I did not see that, I'm trying it right now, thank you. But we were able to use this basically as remotely manageable digital signage previously without any interruptions. We'll really need that kind of functionality again for it to work the way we need in our context. Thanks!

creed1010 commented 1 year ago

We tried that workaround already a few weeks ago on several TVs and it didn't fix it for us.

Thanks,

Chris Reed Technology Director ASI Gymnastics ‎214.280.9777

On Thu, Jul 13, 2023 at 10:56 AM fieroloki @.***> wrote:

Yes - any updates??? I haven't seen any difference in the behavior of the app yet - I try about once per week. It still times out around the 2 hour mark. Unfortunately we are moving away from using this app out of necessity until something changes. I can't wait for it to work again. Please help. Thanks!

By chance did you see my other reply? "I found a workaround. Set your screensaver timeout as low as it will go without being disabled. When the 2-hour limit hits the screens will still go back to the home screen, but it will automatically start again."

— Reply to this email directly, view it on GitHub https://github.com/chtaylo2/Roku-GooglePhotos/issues/447#issuecomment-1634499288, or unsubscribe https://github.com/notifications/unsubscribe-auth/AT3RW53I42GAQRMLTQKNCQDXQALEDANCNFSM6AAAAAAYMI53MI . You are receiving this because you commented.Message ID: @.***>

tdawg97 commented 1 year ago

following as well. having the same issues.

alexort11 commented 1 year ago

Same problem here with about 10 screens. Hoping for a fix.

robcookies commented 1 year ago

Love the app and it's been hugely helpful, but I've been having this same issue for the last 3-4 months.

louisecasey commented 11 months ago

"At almost exactly 2 hours, the app closes out back to the Roku home screen". Has this issue ever been resolved?

creed1010 commented 11 months ago

It still does the same thing for us so no it has not been fixed.

On Fri, Dec 1, 2023 at 9:28 AM louisecasey @.***> wrote:

"At almost exactly 2 hours, the app closes out back to the Roku home screen". Has this issue ever been resolved?

— Reply to this email directly, view it on GitHub https://github.com/chtaylo2/Roku-GooglePhotos/issues/447#issuecomment-1836307232, or unsubscribe https://github.com/notifications/unsubscribe-auth/AT3RW5366YNIM2U573QHHN3YHHZRRAVCNFSM6AAAAAAYMI53MKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMZWGMYDOMRTGI . You are receiving this because you commented.Message ID: @.***>

fieroloki commented 11 months ago

The workaround I mentioned is still working for us.
"Set your screensaver timeout as low as it will go without being disabled. When the 2-hour limit hits the screens will still go back to the home screen, but it will automatically start again."

creed1010 commented 11 months ago

Yep, already tried that and didn't fix it for us.

On Fri, Dec 1, 2023 at 9:37 AM fieroloki @.***> wrote:

The workaround I mentioned is still working for us. "Set your screensaver timeout as low as it will go without being disabled. When the 2-hour limit hits the screens will still go back to the home screen, but it will automatically start again."

— Reply to this email directly, view it on GitHub https://github.com/chtaylo2/Roku-GooglePhotos/issues/447#issuecomment-1836320295, or unsubscribe https://github.com/notifications/unsubscribe-auth/AT3RW56A3JLF5S6GQ5CPXMDYHH2R3AVCNFSM6AAAAAAYMI53MKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMZWGMZDAMRZGU . You are receiving this because you commented.Message ID: @.***>

louisecasey commented 11 months ago

This works, kind of.  Thanks.  Did you find a way to hold pictures more than 30 seconds (after the initial 2 hours).  

On Friday, December 1, 2023 at 07:37:02 AM PST, fieroloki ***@***.***> wrote:

The workaround I mentioned is still working for us. "Set your screensaver timeout as low as it will go without being disabled. When the 2-hour limit hits the screens will still go back to the home screen, but it will automatically start again."

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: @.***>

FavaTeaMarketing commented 11 months ago

We have gone to the Roku photo app and have had no issues.

From: louisecasey @.> Date: Monday, December 4, 2023 at 6:09 PM To: chtaylo2/Roku-GooglePhotos @.> Cc: Fava Tea Marketing @.>, Comment @.> Subject: Re: [chtaylo2/Roku-GooglePhotos] App closing out at the 2 hour mark (Issue #447) This works, kind of. Thanks. Did you find a way to hold pictures more than 30 seconds (after the initial 2 hours).

On Friday, December 1, 2023 at 07:37:02 AM PST, fieroloki @.***> wrote:

The workaround I mentioned is still working for us. "Set your screensaver timeout as low as it will go without being disabled. When the 2-hour limit hits the screens will still go back to the home screen, but it will automatically start again."

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: @.***>

— Reply to this email directly, view it on GitHubhttps://github.com/chtaylo2/Roku-GooglePhotos/issues/447#issuecomment-1839776949, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BAD6MK5J4EDJRQ46B7YMDZDYHZQ2FAVCNFSM6AAAAAAYMI53MKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMZZG43TMOJUHE. You are receiving this because you commented.Message ID: @.***>

RevRumbley commented 11 months ago

I hate to say it, but we have moved on from this app that I loved due to the 2 hour issue and the lack of any resolution. Once it stopped working, we never could get the workarounds to do what we needed. It is time to fix this.. or we should all figure out something else that does what we need.

creed1010 commented 11 months ago

Yes, we are going to drop the app as well. We are moving to a full digital signage solution. It costs more and doesn't integrate with Google Photos but it integrates with Google Docs so it will at least work without timing out.

Thanks,

Chris Reed Technology Director ASI Gymnastics ‎214.280.9777

On Mon, Dec 4, 2023 at 8:47 PM RevRumbley @.***> wrote:

I hate to say it, but we have moved on from this app that I loved due to the 2 hour issue and the lack of any resolution. Once it stopped working, we never could get the workarounds to do what we needed. It is time to fix this.. or we should all figure out something else that does what we need.

— Reply to this email directly, view it on GitHub https://github.com/chtaylo2/Roku-GooglePhotos/issues/447#issuecomment-1839907388, or unsubscribe https://github.com/notifications/unsubscribe-auth/AT3RW54OFXLBHN26LU4MDJLYH2DKHAVCNFSM6AAAAAAYMI53MKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMZZHEYDOMZYHA . You are receiving this because you commented.Message ID: @.***>

shawarmahousewaterdown commented 6 months ago

Hi, I have the same issue , can you please provide me solution or workaround or any other software apps for Roku. Thanks