Failing to load in Revit 2020

[MikeM615]

Describe the bug Recently I have been unable to use the Add-In Manager in Revit 2020, works perfectly in other years but not 2020, happens when I click any button except Show/Hide Panel, this one loads fine.

To Reproduce Open Revit 2020, click the button, or from the drop down select any item from list, Revit Blinks like it is trying to open, but then nothing shows up.

Expected behavior The usual Dialog to open

Screenshots

Desktop (please complete the following information):

Additional context I have uninstalled. reinstalled and repaired to no avail.

Not priority I can still work in a newer version, I just have all my baseline stuff in 2020 still so its just my normal oldest version I do my baseline testing in.

[chuongmep]

Hi @MikeM615 , many thank for your report, did you tried debug with add-in manager yet ?

[MikeM615]

Hi @chuongmep I did not, assuming though because the UI isn't loading though is why I cannot find the option. attached a quick video showing what I am seeing. Video 5-19 at 11.27.webm

[chuongmep]

Hi @MikeM615, you can try clone this github repo and try debug with your computer. After I check from my side, I can't create this problem, could you try debug with repo ver 2020 ? Sorry I can't open video you sent.

[chuongmep]

After test with version 2020, I can't see any problem like you reported, this is some recommend you can follow to resolve :

• Uninstall some add-in conflict
• Check problem with another add-in
• Check your monitor (Maybe you are using dual screen ?) If this is problem still cause, please open again topic to discuss, Regard.